Summary
Overview
Work History
Education
Skills
Interests
Timeline
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JAKE KLEINHANS

JAKE KLEINHANS

Bozeman,MT

Summary

Results-driven professional with a background in technical problem-solving and client relationship management. Adept at simplifying complex concepts into practical solutions, building trust with clients, and achieving high-quality results in fast-paced settings. Excited to utilize adaptability and leadership within any industry.

Overview

11
11
years of professional experience

Work History

Operations Manager

Stay Montana
07.2023 - 02.2025
  • Conducted property inspections, identifying and resolving technical issues (e.g., plumbing, electrical) to ensure client satisfaction
  • Analyzed daily schedules to optimize team efficiency, reallocating resources to maximize service delivery and client value
  • Communicated directly with guests and property owners, addressing concerns and offering tailored solutions under tight deadlines
  • Applied strategic thinking to troubleshoot challenges, enhancing operational efficiency and maintaining high service standards

Warehouse Manager

Montana Party Rentals
05.2016 - 04.2023
  • Led a team of 5-10 employees, training staff on equipment use and logistics while meeting client delivery timelines
  • Built and maintained strong client relationships by assessing needs on-site and recommending optimal setups for events
  • Managed inventory and coordinated technical logistics (e.g., tent assembly, furniture placement), ensuring seamless execution

Lifeguard

Black Bull
05.2014 - 08.2014
  • Monitored safety for 50+ daily patrons, quickly assessing risks and providing clear instructions in emergencies
  • Utilized technical knowledge of CPR and medical equipment to support safety protocols
  • Developed adaptability and composure under pressure, key to client-facing roles

Education

Bachelor of Science - Chemical Engineering

Montana State University
Bozeman, MT
09-2022

High School Diploma -

Bozeman High School
Bozeman, MT
06-2015

Skills

  • Analytical problem solving
  • Critical decision-making
  • Time allocation planning
  • Operational efficiency
  • Relationship management
  • Operational leadership
  • Logistics management
  • Project coordination
  • Process optimization
  • Data-driven technical analysis
  • Responsive to new challenges
  • Effective leadership
  • Effective time management
  • Strong technical expertise
  • Risk management analysis
  • Clear written communication

Interests

  • Backcountry & Resort Snowboarding
  • Baking
  • Fly Fishing
  • Backpacking
  • Personal Development and Self-Improvement
  • Artificial Intelligence (AI) and Machine Learning

Timeline

Operations Manager

Stay Montana
07.2023 - 02.2025

Warehouse Manager

Montana Party Rentals
05.2016 - 04.2023

Lifeguard

Black Bull
05.2014 - 08.2014

Bachelor of Science - Chemical Engineering

Montana State University

High School Diploma -

Bozeman High School

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