Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jake Langham

Summary

Sales professional with robust background in leadership and team management. Known for fostering collaborative environment and achieving significant sales milestones. Highly reliable and adaptable, consistently aligning team efforts with evolving business needs. Expertise in negotiation and conflict resolution, combined with results-oriented mindset.

Overview

14
14
years of professional experience

Work History

Team Lead for Sales & Financing

Bass Pro Shops
10.2022 - Current
  • One of the company's top earners YTD with over 3 million in sales as of September
  • Advised clients on optimal financing options based on their unique financial situations and goals.
  • Well versed with Vinn-Solutions, CRM systems, and App One
  • Set ambitious sales goals and motivated strong performance to keep our team growing effectively.
  • I Help manage day-to-day operations of sales showroom and inventory, ensuring optimal presentation and organization
  • Maintained strong communication between the sales department and other organizational functions, aligning efforts toward common objectives.
  • Built strong team by recruiting and developing top sales talent.
  • Developed and executed sales strategies to exceed monthly and annual sales targets
  • Build and maintained strong client relationships, providing expert guidance on vessel selection and financing options
  • Train and lead the sales team in customer service, product knowledge, and closing techniques
  • Coordinated with manufacturers and vendors to maintain current inventory and secure special-order boats
  • Oversee marketing initiatives including digital campaigns, boat shows, and promotional events
  • Conduct trade-in evaluations and negotiated pricing to maximize profit margins and customer satisfaction
  • Handle contract negotiations, financing paperwork, and delivery logistics


RV Sales Associate

Camping World
09.2022 - Current


  • Top performer with consistent numbers and units out each month.
  • Constant calls and follow up with potential customers
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate units and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in used units.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Salaried Manager

Upward Property Management
12.2019 - 11.2021
  • Current Area of responsibilities are Schedules for the restaurant, staffing new hires and training, and facilities., My departments include: All FOH Scheduling, Beer department, our Liqueur department, Bar operations, N/A Beverage, and Host
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed and motivated employees to be productive and engaged in work.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Onboarded new employees with training and new hire documentation.
  • Accomplished multiple tasks within established timeframes.

Assistant General Manager

Fielding's Local Kitchen and Bar
02.2015 - 01.2019
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Scheduling includes working with our foh staff and there availability weekly, being aware of events/holidays and staffing them correctly, and keeping labor percentage low
  • Bar Operations: Beer involves working with all our representatives to keep our 20+ taps filled and constantly changing
  • Keeping our keg room organized and clean, and educating our staff on new beers
  • Our liqueur department requires attention daily to ensure we stay stocked and are able to operate our bar properly
  • We have over 200 bottles available, and are changing our selection constantly, also includes negotiating prices and constant hands on work
  • The non-alcoholic beverage consists of weekly Costco orders for all 3 of our locations
  • This also includes hot tea, Coffee, and all of our bottled beverages
  • I work with our other restaurants closely to keep all of them stocked properly
  • Host: Our host department involves training staff to our requirements, making sure they are aware of what's going on in the restaurants, and monthly meeting to ensure we are keeping to our standards.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Developed innovative sales proposals to promote product quality and showcase market comparisons.

Server/Bartender/Floor Manager

Sam Houston Racetrack
01.2013 - 01.2015
  • Seasonal job, worked 5 seasons)
  • Fine dining, Waiting tables, fast paced atmosphere, taking on big sections, keeping customers happy, knowledgeable of races and locations of guest services, keeping sections clean constantly, keeping track of paperwork and tickets, being knowledgeable of wine list and drink specials.Running our main dining room floor, directing servers and staff to the correct areas.

Server/ Banquet Manager

Italianos
04.2011 - 03.2012
  • Hosting and running banquet events, keeping wines stocked, placing and receiving BOH orders, being knowledgeable of specials, running the dining room, helping customers, running the banquet room (groups from 20-120),running caters, taking delivery’s, very fast paced, keeping section cleaned and prepped, organizing seating charts, problem solving, keeping a positive atmosphere

Education

High School Diploma - Selling Skills And Sales Operations

Klein Forest High School
Houston, TX
2007

Skills

  • Positive Attitude
  • Dependable
  • Good Work Ethic
  • Customer Oriented
  • Persuasive Negotiations
  • Sales Training
  • Professional Relationships
  • Calculating Quotes
  • Clientele Development
  • Brand Awareness

Timeline

Team Lead for Sales & Financing

Bass Pro Shops
10.2022 - Current

RV Sales Associate

Camping World
09.2022 - Current

Salaried Manager

Upward Property Management
12.2019 - 11.2021

Assistant General Manager

Fielding's Local Kitchen and Bar
02.2015 - 01.2019

Server/Bartender/Floor Manager

Sam Houston Racetrack
01.2013 - 01.2015

Server/ Banquet Manager

Italianos
04.2011 - 03.2012

High School Diploma - Selling Skills And Sales Operations

Klein Forest High School

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