Jake Livella
Insurance Broker
Greensburg,PA
Summary
Experienced Sales professional with comprehensive background in product management and client advisory services. Known for delivering tailored insurance solutions and fostering long-term client trust. Valued for collaborative approach, adaptability in dynamic environments, and strong commitment to achieving results through effective communication, team building, and problem-solving.
Overview
11
11
years of professional experience
Work History
Independent Insurance Broker
Insurance Services LLC
10.2019 - Current
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
Foster Care Coordinator
Life Span Family Services
08.2018 - 09.2019
- Built strong relationships with community partners to expand available resources for foster families.
- Contributed to a positive work environment by actively participating in staff meetings, sharing ideas, and offering constructive feedback on program initiatives.
- Maintained detailed records on each child''s history, medical information, and educational progress while in foster care.
- Collaborated with other agencies to provide a wide range of services for foster families and their children.
Family Services Coordinator
Justice Works Youthcare Serives
10.2014 - 08.2018
- Quickly gained trust/rapport with families in order to achieve greater percentage of outcomes and successful discharges.
- Proactive in creating best practices to improve service delivery. Supervised 5-7 staff weekly.
- Effectively managed 9-12 cases for total of 30-34 hrs of direct contact on a weekly basis.
- Achieved 85%-90% of direct contact hours weekly.
- Led weekly program management meetings.
Education
Criminal Justice
Seton Hill University
Greensburg, PASkills
- Proactive team player
- Sales presenter
- Self-Driven
- Prospecting skills
- Leadership Mentality
- Exceptional Customer Conflict Manager
- Collegiate Talent in Sports
Accomplishments
- Received the "Tycoon Sales Award" 3 years in a row
3 Sales Achievement Awards
- Reach desired yearly sales production to achieve award
Timeline
Independent Insurance Broker
Insurance Services LLC
10.2019 - Current
Foster Care Coordinator
Life Span Family Services
08.2018 - 09.2019
Family Services Coordinator
Justice Works Youthcare Serives
10.2014 - 08.2018
Criminal Justice
Seton Hill University
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