Jake Mandel
Bloomfield Hills,MI
Summary
Dynamic business leader with a proven ability to drive enterprise transformation, execute cross-functional initiatives, and integrate M&A successfully within the healthcare sector and high-growth environments. Expertise in leading complex projects, optimizing business processes, and achieving high-impact outcomes through strategic execution and collaborative leadership. Skilled in navigating change and managing ambiguity while aligning strategy with execution to accelerate growth and enhance organizational performance. Committed to fostering innovation and delivering sustainable results in fast-paced settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Head of Business Management
Healthmark, A Getinge Company
01.2024 - Current
- Operate as trusted thought partner to Managing Director.
- Serve as central coordination point for executive team, ensuring alignment on top priorities, company goals and strategic focus areas.
- Assist in identification and evaluation of acquisition opportunities and potential targets aligned with corporate strategy.
- Lead internal post-acquisition integration team as part of larger integration project.
- Established first corporate wide project management function with repeatable processes and best practices.
- Led a project team (50+ team members) in the implementation of SAP ERP system while realizing ~8% cost reduction to initial ERP budget.
- Developed and implemented structured Rhythm of Business (ROB) model to streamline organization communication and drive.
Director of Business Operations
Healthmark Industries (Acquired by Getinge)
06.2019 - 01.2024
- Cultivated strong relationships with vendors, suppliers, and other external stakeholders to optimize collaboration efforts and achieve mutual benefits including negotiating and executing more favorable contracts with top 3 suppliers (combined spend $20M annually)
- Identified and established relationship with secondary business critical supplier to maintain $10M revenue annually (retained 97% market share)
- Established and led COVID-19 response plan to ensure compliance with laws and regulations while ensuring business continuity.
- Championed process improvement initiatives that led to significant cost reductions and improved service quality for customers.
Senior Manager Of Quality Improvement
Meridian Health Plan
11.2018 - 06.2019
- Oversaw and directed team of 35 employees within 4 functional areas, representing an annual budget in excess of $3 million dollars.
- Managed large-scale projects and initiatives including, introducing new systems, tools, and processes to support attainment of company goals.
Operations Director
Centria Healthcare
05.2018 - 11.2018
- Oversaw day to day and long term strategic operations for Wayne County Medicaid contract including relationship management, issue escalation and rectification and overall compliance
- Directed staff of 15 personnel and managed book of business worth $25M annually
- Established and maintained new procedures and policies in order to streamline operations within Wayne County saving company ~$800,000 annually
Manager Of Medicaid Operations
Meridian Health Plan
04.2017 - 05.2018
- Served as Managed Care Organization liaison to State of Michigan for a multi-year, 1.1B contract that insured ~500,000 low income Michiganders.
- Led cross-functional projects and initiatives aimed at enhancing health outcomes for underserved populations while maintaining strict Medical Loss Ratio requirements.
- Advocated for and implemented the first Mental Health/Substance Use Disorder integration pilot within the organization to improve patient continuity.
Education
Bachelor of Arts - History
Wayne State University
Detroit, MI2011
Skills
- Project & Program Management
- Strong and effective verbal and written communication and interpersonal skills
- Post-Merger Integration (PMI) Leadership
- Executive Advising & Decision Support
- Cross-Functional Leadership & Stakeholder Alignment
- Executive-Level Presentations & Briefings
- Project Management Tools (Smartsheet, MS Project)
- Microsoft Office
Certification
- PMP - Project Management Professional (Est. Oct 2025)
- Post-Graduate Certification - Supply Chain Management (Michigan State University, 2019)
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Head of Business Management
Healthmark, A Getinge Company
01.2024 - Current
Director of Business Operations
Healthmark Industries (Acquired by Getinge)
06.2019 - 01.2024
Senior Manager Of Quality Improvement
Meridian Health Plan
11.2018 - 06.2019
Operations Director
Centria Healthcare
05.2018 - 11.2018
Manager Of Medicaid Operations
Meridian Health Plan
04.2017 - 05.2018
Bachelor of Arts - History
Wayne State University
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