Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jake Mathison

Keller,TX

Summary

Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

EMT-B

Metacare
10.2022 - Current
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Assisted with lifting and moving patients.
  • Trained new EMTs on proper protocols and procedures.

Food Service Worker

NYPD Deli
05.2021 - 10.2022
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Acquired new skills to support team and further accommodate customer needs.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Received food orders from individuals and explained offerings.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.

Receptionist

TONI&GUY Hair Salon
08.2020 - 05.2021
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Updated and recorded customer or client information to maintain accounts.
  • Answered phone calls, provided information and connected callers to appropriate personnel.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Greeted visitors to provide information and direct to appropriate personnel.

Server

Alamo Drafthouse
05.2019 - 06.2020
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Addressed complaints to kitchen staff and served replacement items.
  • Stocked server areas with supplies before, during and after shifts.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.

Delivery Driver

Tiff’s Treats
09.2018 - 05.2019
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Processed payments by accepting cash, checks and credit card payments..
  • Navigated routes with relevant map programs and GPS systems.
  • Obeyed traffic laws and follow established traffic and transportation procedures.

Manager

Which Wich Superior Sandwiches
05.2015 - 09.2018
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored staff performance and addressed issues.
  • Handled cash deposits and managed cash drawers
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Created training modules and documentation to train staff.

Education

Some College (No Degree) -

Tarrant County College District
Fort Worth, TX

High School Diploma -

Carroll Senior High School
Southlake, TX
06.2016

Skills

  • Strong Work Ethic
  • Friendly and Outgoing
  • Working Quickly
  • Fast-Paced Environment
  • Team Oriented
  • Flexible Schedule
  • Problem-Solving
  • Interpersonal Skills
  • First Aid
  • Patient Condition Observation
  • Oxygen Equipment

Accomplishments

  • Certified in CPR and basic life saving skills
  • NREMT certified

Certification

  • NREMT
  • BLS

Timeline

EMT-B

Metacare
10.2022 - Current

Food Service Worker

NYPD Deli
05.2021 - 10.2022

Receptionist

TONI&GUY Hair Salon
08.2020 - 05.2021

Server

Alamo Drafthouse
05.2019 - 06.2020

Delivery Driver

Tiff’s Treats
09.2018 - 05.2019

Manager

Which Wich Superior Sandwiches
05.2015 - 09.2018

Some College (No Degree) -

Tarrant County College District

High School Diploma -

Carroll Senior High School

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