Jake McCrory
Alpharetta,GA
Summary
Proven track record in enhancing customer satisfaction and sales at New York Life through adept client relations and effective sales presentations. Demonstrated adaptability and technical support skills across diverse roles, including complex installations at Signitific and comprehensive property maintenance. Achieved significant results without exceeding a single numerical percentage, showcasing resilience under pressure and a commitment to excellence.
Overview
4
4
years of professional experience
Work History
Sales Agent
New York Life
03.2023 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Handyman
Jake Of All Trades LLC
01.2020 - Current
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Removed and repaired carpet and wood flooring.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
- Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Installed lighting fixtures to improve lighting and increase energy efficiency.
Sign Installer
Signitific
08.2020 - 05.2024
- Improved client satisfaction by efficiently installing and maintaining high-quality signage for various businesses.
- Evaluated job sites before beginning work, identifying potential hazards or obstructions that could impact the installation process.
- Effectively managed multiple concurrent assignments while maintaining a high level of attention to detail and adherence to quality standards.
- Maintained a safe working environment by adhering to industry best practices and safety regulations during sign installations.
Education
High School Diploma -
Centennial High School
Roswell, GA05.2020
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
- Resilience Under Pressure
- Sales Presentations
- Adaptability to Change
- Objection handling
Timeline
Sales Agent
New York Life
03.2023 - Current
Sign Installer
Signitific
08.2020 - 05.2024
Handyman
Jake Of All Trades LLC
01.2020 - Current
High School Diploma -
Centennial High School