Jake McGinnis
Overview
17
17
years of professional experience
Work History
Manager
The Butchers Daughter
08.2022 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Oversees employees and production in front of house, as well as a back of house kitchen manager with a strong focus in pastries and baking.
Lead Barista
ANDSONS CHOCOLATIERS & CAFE
07.2021 - 07.2022
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Created a culture of exceptional customer experiences.
- Designed and implemented seasonal drink menus.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Supervisor/Cashier
SAMPAS PIZZA CAFE
03.2021 - 07.2021
- Provided both counter and table service using Toast POS
- Answered/placed phone, Uber, Postmates, Door Dash orders
- Helped finish and expedite pizzas, pastas, salads, and drinks to tables
- Restocked drink displays, pastry display, tableware, and to-go paper and plastics
- Crafted espresso drinks
Kitchen Manager/Dough Maker
DELUSCIOUS COOKIES + MILK
10.2007 - 01.2021
- Produced a multitude of different cookie doughs from 5 - 65 pound batches.
- Scooped cookie dough, organized and stored it in the freezer to be packed
- Labeled, dated, and maintained FIFO of all products
- Helped organize fulfillment, answered phone/online/walk-in orders to fit customer needs
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Waiter
SAGE VEGAN BISTRO
08.2017 - 06.2020
- Modified orders to account for dietary restrictions such as food allergies, while communicating needs with kitchen staff
- Cleaned tables, completed closing duties, and re-stocked tableware and supplies
- Assisted guests with making menu choices with an upbeat attitude and attention to detail
Barista
STARBUCKS COFFEE
11.2015 - 11.2017
- Learned all new/old barista recipes, as well as operating cash registers
- Responsible for receiving, logging, and cycling out new inventory weekly
FOH/Dough Maker
10.2007 - 11.2015
Timeline
Manager
The Butchers Daughter
08.2022 - Current
Lead Barista
ANDSONS CHOCOLATIERS & CAFE
07.2021 - 07.2022
Supervisor/Cashier
SAMPAS PIZZA CAFE
03.2021 - 07.2021
Waiter
SAGE VEGAN BISTRO
08.2017 - 06.2020
Barista
STARBUCKS COFFEE
11.2015 - 11.2017
Kitchen Manager/Dough Maker
DELUSCIOUS COOKIES + MILK
10.2007 - 01.2021
FOH/Dough Maker
10.2007 - 11.2015
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