Jake Messenger
Tampa,FL
Summary
Hard working and dedicated to have a career in the sports world with experience on the professional level with Customer Service at the highest level in sports. Gifted at working with all types of customers and fellow employees. Enthusiastic about positive results and building relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Gameday Member Relations
Tampa Bay Buccaneers
Tampa, FL
08.2022 - 01.2023
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Maintained high levels of professionalism as well as product knowledge across providers of service.
- Engaged in helping season ticket holders to allow them to have the best possible experience.
Golf Cart Staff Member
Cheval Country Club
Lutz, FL
06.2021 - 09.2021
- Picked up golfers in parking lot, loaded clubs on carts and transported guests to range.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Collected balls and baskets on driving range and loaded ball machines.
- Provided customer service by helping guests with loading and unloading their belongings onto the golf cart.
Education
Sports Management
The University of Tennessee - Knoxville
Knoxville, TN05-2027
High School Diploma -
Steinbrenner High School
Lutz, FL05-2023
Skills
- De-Escalation Techniques
- Needs Assessment
- Proficient in Microsoft Word
- Customer Service
Affiliations
- Golf
- Sports Fan
Certification
- Small Business Certified
Accomplishments
- Deans List Fall Semester 2023
- 2022 and 2023 DECA State Competitor
- Organized a schoolwide Dodgeball Tournament with a team as Class Leader
References
References available upon request.
Timeline
Gameday Member Relations
Tampa Bay Buccaneers
08.2022 - 01.2023
Golf Cart Staff Member
Cheval Country Club
06.2021 - 09.2021
Sports Management
The University of Tennessee - Knoxville
High School Diploma -
Steinbrenner High School
Similar Profiles
Kayla M. NussaumerKayla M. Nussaumer
Guest & Member Relations Ambassador at Tampa Bay BuccaneersGuest & Member Relations Ambassador at Tampa Bay Buccaneers
Joey StreetJoey Street
Senior Accountant at Tampa Bay BuccaneersSenior Accountant at Tampa Bay Buccaneers
Samantha CrawfordSamantha Crawford
Receptionist Assistant at Tampa Bay BuccaneersReceptionist Assistant at Tampa Bay Buccaneers
KARTIK PUNEKARKARTIK PUNEKAR
SENIOR SOFTWARE DEVELOPMENT ENGINEER IN TEST at VONAGESENIOR SOFTWARE DEVELOPMENT ENGINEER IN TEST at VONAGE
Zane BellamyZane Bellamy
Field Support Engineer at PulteGroupField Support Engineer at PulteGroup