Jake Michonski
Wallingford,CT
Summary
Adept at managing customer inquiries, resolving issues efficiently, and building strong client relationships. Skilled in vendor management, procurement processes, and inventory control. Proven ability to streamline operations, improve customer satisfaction, and ensure cost-effective purchasing decisions. Highly organized, detail-oriented, and committed to delivering exceptional service and optimizing supply chain functions. Strong communicator with a collaborative mindset and a focus on continuous improvement.
Overview
6
6
years of professional experience
Work History
Purchasing Coordinator
NEFCO
East Hartford, CT
09.2023 - Current
- Maintained accurate records of all purchases, invoices, and payments.
- Researched potential vendors to determine the best pricing options.
- Processed purchase orders, verified accuracy, tracked deliveries, and resolved discrepancies.
- Monitored inventory levels to ensure sufficient stock availability on dozens of products.
- Handled 95% of department credit card orders, totaling nearly a million dollars in charges for the calendar year.
- Directly supported the sales department by quoting all stock and non-stock Tools + items.
Purchasing and Expediting Associate
NEFCO
East Hartford, CT
09.2022 - 09.2023
- Contacted vendors to determine order status and communicate discrepancies with shipments.
- Verified warehouse received accurate and timely inventory by regularly consulting database.
- Managed monthly purchase order shipments by deadline and cancellation dates.
- Worked directly with Sales to field all requests for purchase order updates.
- Handled over 2,000 lines, ensuring accurate information for all orders.
Calibration Coordinator
Aerospace Techniques
Middletown, CT
06.2022 - 09.2022
- Managed new instrument documentation setup, and calibration database integration.
- Handled the scheduling and coordination for upcoming service for hundreds of calibration and manufacturing tools.
- Personally calibrated in-house multi-thousand-dollar video microscopes.
Head Cashier/Customer Service Representative
Lowes Home Improvement
Wallingford, CT
05.2019 - 06.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Helped front end with all day to day operations as well as assisted customers where needed in other areas of the store.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Taught junior employees proactive strategies to meet operational and sales goals.
Education
Some College (No Degree) - Finance
Middlesex Community College - Middletown
Middletown, CTSkills
- Proficient in Microsoft applications
- Strong emphasis in Customer Service
- Learning new systems and technologies
- Problem-solving existing and new issues
- Working with and leading a team
- Written and verbal communication
Accomplishments
- Multi-time casher of the month
- Completion of Nefco leadership training course
Timeline
Purchasing Coordinator
NEFCO
09.2023 - Current
Purchasing and Expediting Associate
NEFCO
09.2022 - 09.2023
Calibration Coordinator
Aerospace Techniques
06.2022 - 09.2022
Head Cashier/Customer Service Representative
Lowes Home Improvement
05.2019 - 06.2022
Some College (No Degree) - Finance
Middlesex Community College - Middletown
Similar Profiles
Mark JacksonMark Jackson
Operations Supervisor at NEFCOOperations Supervisor at NEFCO
Martha VelasquezMartha Velasquez
Logistics Associate at NEFCOLogistics Associate at NEFCO
Shaun CallahanShaun Callahan
Operator/Fill in Chief Operator at NEFCOOperator/Fill in Chief Operator at NEFCO