JAKE MIERKE
Shelton,WA
Summary
Highly motivated and professional Operations Manager with extensive experience providing high-level support to senior executives. Skilled in efficiently managing calendars, organizing meetings and events, handling confidential documents, and effectively communicating with internal and external stakeholders. Exceptional communication and interpersonal skills enable successful collaboration both independently and as part of a team. Demonstrated expertise in construction operations with 14 years of industry experience.
Overview
8
8
years of professional experience
Work History
Senior Area Manager
MasTec
10.2023 - Current
- Expanded market presence through successful negotiation and partnership deals with local businesses.
- Mentored junior managers, enhancing their leadership skills for future growth opportunities.
- Established strong relationships with key clients, driving customer satisfaction, and retention.
- Tracked KPIs against benchmarking, market trends and competitor activities to develop strategic improvement plans.
- Defined clear targets and objectives and communicated to other team members.
- Monitored resource utilization, expenses and payroll to inform profitability management and decision-making.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Paid attention to detail while completing assignments.
Operations Manager - Market Director
AscendTek LLC
01.2021 - 07.2023
- Implemented business strategies, increasing revenue and effectively targeting new markets
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth
- Coordinate and schedule meetings and conferences with internal and external stakeholders
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and implemented strategies to increase sales and profitability.
Project Manager - Marketing Manager
Capstone Solutions
01.2020 - 01.2021
- Managed calendars, scheduled appointments, and arranged meetings and conferences
- Handled confidential documents and maintained their proper organization
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes
- Directed workforce planning, customer retention and customer service management for multiple locations
- Brought in exceptional candidates to boost team productivity and operational efficiency
Operations Manager
Capstone Solutions LLC
01.2017 - 01.2020
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time
- Assisted workers with installation of RF components, which included antennas and diplexers
- Monitored project performance to identify areas of improvement and make adjustments
- Planned, designed, and scheduled phases for large projects
- Performed job safety analysis on a daily basis to mitigate risks for all workers and visitors to job sites
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Associates Degree - Commercial Electrical Engineer
Bates Technical College
01.2010
High School Diploma -
Bates Technical High School
01.2008
Skills
- Strong organizational and time management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and handling financial documents
- Business Development
- Implementation deployment
- Strong Leadership
- Finance and Accounting Oversight
- Policy Development and Enforcement
- Fleet Management
- Project Bidding
- Management Training
- Area Budgeting
Timeline
Senior Area Manager
MasTec
10.2023 - Current
Operations Manager - Market Director
AscendTek LLC
01.2021 - 07.2023
Project Manager - Marketing Manager
Capstone Solutions
01.2020 - 01.2021
Operations Manager
Capstone Solutions LLC
01.2017 - 01.2020
High School Diploma -
Bates Technical High School
Associates Degree - Commercial Electrical Engineer
Bates Technical College
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