Summary
Overview
Work History
Education
Skills
Timeline
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Jake D Miller, Jr

Eliot,ME

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

40
40
years of professional experience

Work History

Gun Associate - Warehouse

Kittery Trading Post
05.2024 - 07.2024
  • Maintained a safe and organized store environment, ensuring proper handling of firearms and ammunition.
  • Supported fellow associates during busy periods or staff shortages, demonstrating adaptability within the workplace environment.
  • Ensured compliance with all federal, state, and local laws pertaining to firearm sales by diligently verifying customer identification and completing required paperwork accurately.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Processed as many as 15 background checks daily using the NICS online portal.

Emergency Medical Technician

City of Virginia Beach, Department of EMS
12.1989 - 07.2024
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
  • Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
  • Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Increased public trust in EMS services by maintaining a professional demeanor during interactions with patients, families, bystanders, and other healthcare professionals at all times.
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.
  • Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.
  • Contributed to a positive work environment by providing mentorship and support to new EMTs entering the field.
  • Advanced patient comfort during transport by employing proper handling techniques and providing emotional support as needed.
  • Promoted health awareness within communities served through participation in various educational initiatives aimed at injury prevention and overall wellbeing.
  • Minimized risk of errors in the field by strictly adhering to established protocols when administering medications or performing invasive procedures under pressure.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
  • Upheld high-quality service standards by consistently meeting or exceeding performance evaluation benchmarks set forth by management.
  • Provided education to familiarize patients with medical treatments and self-care.
  • Assisted with lifting and moving patients.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Responded to 911 calls for medical emergencies.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Delivered emotional support to patients and families.
  • Utilized communication devices to maintain contact with supervisors.
  • Collaborated with medical doctors and other healthcare professionals.
  • Conducted patient intake and triage procedures.
  • Dispensed medications and monitored patient reactions.
  • Managed inventory and equipment maintenance, reducing downtime due to faulty or missing supplies.

Sales Associate

Home Depot
08.2020 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Helped train new employees in safe practices and warehouse procedures.

EMT Instructor

Chesapeake Public Schools
08.2017 - 06.2020
  • Fostered a culture of safety within the learning environment by emphasizing proper use of equipment, infection control measures, and patient privacy guidelines.
  • Provided immediate and constructive feedback to students individually and as group.
  • Supervised students during clinical rotations, providing immediate feedback on their performance and suggesting areas for improvement when necessary.
  • Supervised students when administering medications to maintain patient safety.
  • Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
  • Evaluated student progress through written exams, skill demonstrations, and clinical rotations, ensuring they met program requirements.
  • Improved student performance with regular assessments and feedback on their clinical skills and knowledge.
  • Promoted critical thinking among EMT students by introducing complex case studies during lectures.
  • Conducted clinical simulations and provided feedback for each individual student.
  • Developed comprehensive lesson plans to cover essential clinical skills, techniques, and procedures.
  • Enhanced student understanding of the EMS profession by sharing personal experiences, insights, and challenges faced within various healthcare settings.
  • Increased student confidence by offering one-on-one tutoring sessions for those struggling with specific concepts or skills.
  • Participated in faculty meetings, committees, and continuing education events to stay current on education trends and best practices.
  • Maintained a supportive learning environment, addressing individual student needs and concerns throughout the course.
  • Facilitated communication between students and clinical preceptors to address any concerns or issues that arose during rotations.
  • Implemented new educational techniques to boost student comprehension while reducing learning time.
  • Provided educational lectures and facilitated discussions on a daily basis.
  • Instructed and coached students to help overcome academic issues and personal challenges.
  • Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
  • Assisted in the development of simulation scenarios to provide realistic patient experiences for students to practice their skills.
  • Improved student performance by defining clear goals and communicating performance metrics.
  • Distributed course syllabus and communicated course standards and learning objectives to students.
  • Evaluated students' competencies through written assignments and examinations.
  • Analyzed clinical settings' success in helping students achieve course and program outcomes.

Firefighter

Norfolk Naval Base
04.1991 - 07.2017
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
  • Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
  • Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
  • Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Trained new firefighters to comply with safety protocols and equipment usage.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Contributed to positive outcomes during multi-agency responses by effectively collaborating with law enforcement personnel, paramedics, and other emergency service providers.
  • Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
  • Participated in community outreach programs to raise awareness of fire prevention and safety measures.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Collaborated with other emergency responders on scene to establish adequate fire suppression.
  • Participated in post-incident analyses to identify areas for improvement in departmental policies and procedures.
  • Enhanced overall departmental performance by attending professional development courses and conferences, sharing acquired knowledge with colleagues upon return.
  • Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
  • Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
  • Strengthened interdepartmental relationships through participation in joint training exercises with neighboring fire departments.
  • Provided compassionate support to victims of fires or accidents through emotional reassurance and practical assistance such as finding temporary housing or connecting them with support services.
  • Controlled hazardous materials and waste incidents to avoid fires and injuries.
  • Developed and implemented fire safety plans to increase preparedness and rapid response.
  • Responded to emergency calls and provided medical assistance to injured individuals.
  • Enhanced crew safety awareness with frequent briefings on potential hazards, ensuring proper risk assessment procedures were followed before engaging in firefighting operations.
  • Contributed to successful aircraft evacuation drills by assisting passengers and directing them to safe exit points during simulated emergencies.
  • Reduced on-site accidents by consistently adhering to safety protocols and effectively communicating with team members during emergencies.
  • Promoted a culture of safety within the firefighting unit by participating in regular training sessions and consistently applying learned techniques on the job.
  • Maintained situational awareness during aircraft rescue operations by actively monitoring radio communications and adhering to established protocols.
  • Ensured timely response to aircraft fires by maintaining proficiency in specialized firefighting techniques such as foam application and high-reach extendable turret operation.
  • Enhanced aircraft rescue response time by conducting thorough pre-fire planning and organizing efficient training sessions.
  • Upheld a high standard of environmental stewardship by following hazardous materials containment procedures during fuel spills or chemical releases at the airport grounds.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimize incidents.

Machinist Mate

US Navy
12.1984 - 12.1990
  • Performed preventive and corrective maintenance on steam engines, steam generators, steam-driven pumps and ship diesel generators, potable water systems, and aircraft refueling systems.
  • Removed, lubricated, and adjusted all equipment parts.
  • Contributed to a safer work environment by adhering to safety protocols and guidelines during all operations.
  • Reduced machine downtime by performing regular maintenance checks and repairs as needed.
  • Consistently met deadlines for completion of projects while maintaining high-quality workmanship standards on all assignments.
  • Supervised duty section boat engineered during deployment

Education

EMT Teaching License Courses - High School Teaching - EMT

UVA Wise
Wise, VA
09.2017

No Degree - Paramedic Certification

Tidewater Community College
Virginia Beach, VA
07.1996

Associate of Arts - Photography

Chowan University
Murfreesboro, NC
08.1982

Skills

  • Geriatric Care
  • Direct Patient Care
  • Medication Administration
  • Medical Records Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Reliability
  • Active Listening
  • Adaptability and Flexibility
  • Self Motivation
  • Medical Terminology
  • Professionalism

Timeline

Gun Associate - Warehouse

Kittery Trading Post
05.2024 - 07.2024

Sales Associate

Home Depot
08.2020 - 07.2023

EMT Instructor

Chesapeake Public Schools
08.2017 - 06.2020

Firefighter

Norfolk Naval Base
04.1991 - 07.2017

Emergency Medical Technician

City of Virginia Beach, Department of EMS
12.1989 - 07.2024

Machinist Mate

US Navy
12.1984 - 12.1990

EMT Teaching License Courses - High School Teaching - EMT

UVA Wise

No Degree - Paramedic Certification

Tidewater Community College

Associate of Arts - Photography

Chowan University

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