Summary
Overview
Work History
Education
Skills
Automotive Photography & Social Media Management
Timeline
Generic

Jake Morecraft

New Port Richey,FL

Summary

Accomplished Service Manager at Tuning Dynamics with expertise in customer service management and problem-solving. Successfully led a team to enhance workflow efficiency. Adept at multitasking and organization, ensuring quality assurance and positive training. Proven track record in managing high-performance applications and routine services, fostering a reliable and responsible work environment.

Overview

2
2
years of professional experience

Work History

Automotive Technician

Tuning Dynamics
04.2022 - 2023

Professional experience with high performance applications & routine services/maintenance

Service Manager

Tuning Dynamics
03.2023 - 09.2024

Managing all incoming vehicle services & sales including performance & routine services. Parts managing & social media management

Education

High School Diploma -

JW Mitchell Highschool
Trinity, FL
06.2020

Automotive Technology High Performance Certificate -

Hennessey Performance Tuner School
Sealy, TX
04.2022

Skills

  • Positive attitude
  • Multitasking and organization
  • Problem-solving
  • Customer Care & Service
  • Reliable and responsible
  • Positive training and development
  • Customer service management
  • Time management
  • Conflict resolution
  • Goal oriented
  • Workflow management
  • Team collaboration and leadership
  • Employee relations
  • Quality assurance
  • Documentation and reporting

Automotive Photography & Social Media Management

Hobby level automotive photography that worked into my role at Tuning Dynamics where i took over social media management posting, events & advertising

Timeline

Service Manager

Tuning Dynamics
03.2023 - 09.2024

Automotive Technician

Tuning Dynamics
04.2022 - 2023

High School Diploma -

JW Mitchell Highschool

Automotive Technology High Performance Certificate -

Hennessey Performance Tuner School