Summary
Overview
Work History
Education
Skills
Contact
Education and Training
Timeline
Generic

Jake Morgan

Summary

Trustworthy individual offering over 5 years working as qualified Data center Technician. Focused and enthusiastic performer promoting exceptional skill in diagnosing issues and performing repairs. Broad knowledge of machines, production processes and maintenance processes.

Overview

6
6
years of professional experience

Work History

Qa/QC Technician

E2 Optics
09.2024 - Current
  • Maintained a safe work environment by adhering to established safety protocols, reporting potential hazards, and participating in safety trainings.
  • Assisted in achieving company objectives by providing accurate and timely data analysis for continuous improvement efforts.
  • Contributed to customer satisfaction by promptly addressing quality-related issues, resolving complaints, and providing technical support as needed.
  • Enhanced production efficiency through meticulous monitoring of manufacturing processes and equipment calibration.
  • Documented quality control procedures and record-keeping practices, ensuring a comprehensive archive of data for future reference and analysis.

Technician

Ram Communications
01.2019 - Current
  • Updated firmware and hardware to conduct regular server maintenance.
  • Performed troubleshooting and repair of server, network, storage, power, cooling and other data center related hardware components.
  • Installed new servers, switches and other equipment in the data center following best practices.
  • Tested connectivity between various devices located within the data center using network diagnostic tools.
  • Diagnosed and resolved problems with documented procedures and checklists, problem recognition and research.
  • Installed wiring, cabling and devices to establish, repair and improve network operations.

Technician

Amazon
07.2023 - 09.2023
  • Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
  • Installed and tested coaxial cable, fiber optic cables, and other related equipment.
  • Troubleshot and diagnosed systems using Fluke device.

Data Center Technician

Black Box Network Services
01.2019 - 12.2022
  • Installed and maintained outside plant cable systems, including aerial, underground, and buried cables.
  • Responded quickly to emergency situations when called upon by management.
  • Collaborated with other technicians to coordinate the installation of new services or upgrades to existing services.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Deployed new software releases, system upgrades and security patches.
  • Provided technical support to end users and troubleshot network issues.
  • Performed maintenance activities such as patching, upgrades.

Education

High School Diploma -

Newark High School
Newark, OH
06-2018

Electrical Trade - Electrician

Career And Technology Education Centers of Licking County
Newark, OH
06-2018

Skills

  • System Installation
  • OSHA 30
  • Blueprint Reading
  • OSP and ISP design plus installation
  • Etraodinary network troubleshooting
  • Work better under pressure
  • Knowledge infrastructure needs

Contact

Newark, OH 43055

Education and Training

other,Newark, OH,other,Newark, OH

Timeline

Qa/QC Technician

E2 Optics
09.2024 - Current

Technician

Amazon
07.2023 - 09.2023

Technician

Ram Communications
01.2019 - Current

Data Center Technician

Black Box Network Services
01.2019 - 12.2022

Electrical Trade - Electrician

Career And Technology Education Centers of Licking County

High School Diploma -

Newark High School
Jake Morgan