Jake Ohlsen

-Coordinated appointments and meetings

-Greeted guests at the front desk and manage check in processes

-Manage high-volume phone calls, directing individuals to proper personnel for prompt resolution

-Direct work with HOA approvals

-Customer service

-HOA paperwork

-Sell guests to buy a home within the area

-Collect deposits, fees, and payments

-Maintain records of visitor logs for security purposes

-Filing important HOA data

-Assisted customers with locating items, answering questions about products, and transporting items into their vehicle

-Maintain cleanliness of the store ensuring safety protocol was maintained

-Assisted different departments when help was needed

-Efficient opening/closing procedures were following daily

-Resolve customer concerns and complaints in a timely manner

-Managed different departments requested items and needs