Jake Oliver
Omaha,NE
Summary
Accomplished and Experienced Shift Lead Supervisor at Runza Restaurants, adept in employee training and enhancing customer satisfaction through effective resolution of complaints. Demonstrates exceptional decision-making capabilities and a customer service focus, fostering a positive work environment. Proven track record in enforcing workplace safety and promoting team collaboration in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Shift Lead Supervisor
Runza Restaurants
03.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
Education
Business And Managerial Economics
University of Nebraska At Omaha
Omaha, NEBennington High School, Bennington, NE, US
Bennington, NE05.2024
Skills
- Customer service focus
- Workplace Safety
- Decision-making capabilities
- Employee Training
Timeline
Shift Lead Supervisor
Runza Restaurants
03.2022 - Current
Business And Managerial Economics
University of Nebraska At Omaha
Bennington High School, Bennington, NE, US
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