Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
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Amanda CHARALAMBOUS

Levittown,United States

Summary

Social Work student dedicated to providing assistance to individuals and families in need. Looking forward to learning assessments of individual needs, to identify resources and develop plans of action to deliver support. Proven ability to work independently and collaboratively with diverse groups.

Overview

7
7
years of professional experience

Work History

General Sales Associate

European Wax Center
09.2023 - Current
  • Boosted sales revenue by establishing strong rapport with customers and identifying their needs.
  • Collaborated with team members to execute promotional events, driving store traffic and sales growth.
  • Developed lasting relationships with clients by consistently following up on inquiries over time.
  • Participated in staff meetings to share best practices, identify areas for improvement, and collaborate on solutions for common challenges.

Old Brookville Psychotherapy LCSW PLLC

Gigi Charalambous
09.2021 - Current
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone or postal mail.

Dog Walker

Claire Florence
05.2021 - Current
  • Fed, walked and cared for dogs during owners' absences and out-of-town trips.
  • Led dogs away from hazards, obstacles and other animals to protect safety.
  • Developed strong personal relationships and trust with dogs through vocal affirmations, petting and pre-approved treats.
  • Followed optimal schedules for animals as set by owners or supervisors.
  • Alerted owners immediately of health or behavior problems for speedy resolution and care.
  • Maintained pace according to size, age and agility to offer individualized walking experience for each dog.

Internship Student

CSTEP, SUNY College
01.2023 - 05.2023
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.

Sales Associate Specialist

Kohls Department Store
09.2020 - 05.2021
  • Greeted customers and helped with product questions, selections and purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Issued receipts and processed refunds, credits or exchanges.

Babysitting

Kathryn Mertz
07.2017 - 09.2020
  • Played games, worked on puzzles and read books.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Led indoor and outdoor activities.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Fostered close relationships by discussing school, friends and hobbies.
  • Taught child to organize toys, wash hands, and share by leading by example.

Cashier/Sales Associate

Party City
09.2018 - 06.2019
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Processed credit card and debit payments, providing accurate charges and credits.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Provided warranty information to customers purchasing covered items and services.

Education

Bachelor of Arts - Social Work

SUNY Stony Brook
Stony Brook, NY
05.2025

Associate of Arts - Social Work

Nassau Community College
Garden City, NY
08.2023

High School Diploma -

Division Avenue Senior High School
Levittown, NY
06.2020

Skills

  • Patient Interaction
  • Professional Relationships
  • Documentation and Recordkeeping
  • Insurance Authorizations
  • Desktop and Laptop Computers
  • Social Perceptiveness
  • Verbal Communication
  • Adapt to Diverse Groups
  • Excellent People Skills

Accomplishments

  • Received an Advanced Regents Diploma
  • Made the Dean's list in College
  • Received AA Degree in Human Services: Community Service and Social Welfare


Languages

Greek
Native or Bilingual

Affiliations

  • Member of the National Society of Leadership and Success

Timeline

General Sales Associate

European Wax Center
09.2023 - Current

Internship Student

CSTEP, SUNY College
01.2023 - 05.2023

Old Brookville Psychotherapy LCSW PLLC

Gigi Charalambous
09.2021 - Current

Dog Walker

Claire Florence
05.2021 - Current

Sales Associate Specialist

Kohls Department Store
09.2020 - 05.2021

Cashier/Sales Associate

Party City
09.2018 - 06.2019

Babysitting

Kathryn Mertz
07.2017 - 09.2020

Bachelor of Arts - Social Work

SUNY Stony Brook

Associate of Arts - Social Work

Nassau Community College

High School Diploma -

Division Avenue Senior High School

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Amanda CHARALAMBOUS