Jake Peña
McAllen
Summary
Proactive worker with a strong background in property maintenance and customer service. Committed to upholding cleanliness and safety standards while optimizing workflow through effective communication and teamwork. I see myself as a professional who can work with any if not all people and will always be committed to doing my job and forming solid and positive connections with whomever, whether it may be coworkers or the clients I serve.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Property Maintenance Worker
S&L Elite Homes
12.2025 - Current
- Clean and prepare residential properties for showings and sale.
- Assist with basic maintenance and repairs to improve property condition.
- Help stage and organize homes to improve presentation.
- Ensure properties meet cleanliness and readiness standards.
- Maintained landscaping and grounds to enhance property aesthetics and safety.
Auto Parts Handler
Garo's Battery
02.2024 - 12.2024
- Sorted and organized inventory for efficient access and improved workflow.
- Assisted in maintaining cleanliness and safety compliance in work area.
- Collaborated with team members to optimize loading and unloading processes.
- Trained new hires on safety protocols and standard operating procedures.
- Reduced instances of damage to auto parts, ensuring proper packaging and handling techniques were followed consistently.
Skate Guard
Fantasyland Skate Center
06.2023 - 08.2024
- Monitored skating sessions to ensure safety and compliance with center policies.
- Assisted skaters of all skill levels in improving techniques and building confidence.
- Responded promptly to incidents, providing first aid and ensuring guest safety.
- Conducted regular quality checks to maintain optimal skating conditions.
- Helped worked in multiple stands like skate rental and the distribution of food, beverages, and snacks.
- Swept and completed minor upkeep by removing debris from rink and maintaining rink floor.
- Worked with coworkers to supervise rink, splitting tasks and sharing responsibilities for groups and competitions.
Customer Service Representative
S&R Tours
01.2018 - 07.2019
- Assisted customers with booking charter bus trips and scheduling services.
- Provided price quotes and answered questions about services.
- Coordinated trips details and and ensured accurate information for the customer.
- Helped clean and maintain buses to create a safe and healthy environment.
Education
No Degree - Social Work
The University of Texas Rio Grande Valley
Edinburg, TX05-2027
High School Diploma -
Sharyland High School
Mission, TX05-2022
Skills
- Handyman services
- Building codes
- Lighting maintenance
- Project planning
- Pool maintenance
- Landscaping
- Critical thinking
- Clear communication
- Willing to learn
Certification
CPR Certified
CTE Coding Certified
Timeline
Property Maintenance Worker
S&L Elite Homes
12.2025 - Current
Auto Parts Handler
Garo's Battery
02.2024 - 12.2024
Skate Guard
Fantasyland Skate Center
06.2023 - 08.2024
Customer Service Representative
S&R Tours
01.2018 - 07.2019
No Degree - Social Work
The University of Texas Rio Grande Valley
High School Diploma -
Sharyland High School