Dynamic sales professional with a proven track record at East Coast Mini Splits and Heat Pumps, excelling in energy efficiency expertise and relationship building. Skilled in negotiating and closing deals, I leverage strong problem resolution abilities to drive revenue growth and enhance customer satisfaction in competitive markets.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Salesperson
East Coast Mini Splits and Heat Pumps
12.2023 - Current
Engaged customers in social conversations to create pleasant and easy shopping experience.
Maintained a closing rate of 30% or Higher
Worked to build relationships with customers and built potential for additional sales.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Negotiated prices, terms of sales and service agreements.
Maintained current knowledge of evolving changes in marketplace.
Handled Marketing beyond the scope of traditional sales responsibilities to assist in the growth of the company
Owner/Operator
Fetch It
06.2019 - Current
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Generated a consistent 6 figure revenue year over year
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Developed business plan, processes and procedures to provide superior service to customers.
Managed day-to-day business operations.
Generated revenues yearly and effectively capitalized on industry growth.
Established foundational processes for business operations.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Real Estate Agent
Keller Williams
06.2019 - Current
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Liaised between buyers and sellers to provide positive experiences for both parties.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Advertised client properties through websites, social media, and real estate guides.
Maintained connections with clients to encourage repeat business and referrals.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Cold Called over 1500 potential clients for my first lead
Delivery Driver
Rose and Vicki's
01.2016 - 01.2021
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Delivered packages to customer doorsteps and business offices.
Education
High School Diploma -
Plymouth North High School
Plymouth, MA
05-2019
Skills
Commercial and Residential energy auditing
Energy efficiency expertise
Energy usage analysis
Sales development
HVAC system design
Residential sales
Residential construction
Outside sales
Team collaboration and leadership
Self-Directed
Problem resolution
Accomplishments
Built a business in a niche market straight out of high school by analyzing local trends and identifying a need
Business showed consistent growth year over year
Adapted during the covid lockdown and maintained a loyal client base in an industry that was deemed not essential
Worked two jobs at once for many years while building a business from scratch
Certification
Licensed Real estate agent
Certified in Building Performance Institute
Licensed Probationary Home Energy Rater (License will be unrestricted by June 2026)