Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jake Petermann

Summary

Insightful grief coach and educator adept at empowering diverse clients through empathetic coaching and compassionate communication. Committed to cultivating resilience, hope and gratitude in individuals navigating loss, while respecting their autonomy. Accustomed to collaborating with remote teams to achieve organizational objectives. Dedicated to confidentiality, reliability and integrity.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Grief Coach/Educator

Self-Employed
09.2021 - Current
  • Facilitate grief group workshop sessions and provide individual coaching support to people experiencing various types of loss.
  • Utilize multiple coaching models and techniques to maximize client well-being.
  • Provide guidance intended to empower clients by identifying personal resiliency and opportunities to experience gratitude.
  • Develop and deliver presentations to educate the community on topics related to grief.
  • Cultivate trust and safety by maintaining confidentiality and presence while relying on active listening and intuitive skills.

Data Solutions Specialist

Food Services of America
08.2017 - 06.2019
  • Collaborated with fully remote close-knit team to troubleshoot issues and provide effective solutions for business users' reporting needs.
  • Delivered prompt service resolving help desk tickets and technical support using Structured Query Language (SQL) and Excel.
  • Developed and published reporting documentation.

QA Analyst

Huge, Inc.
09.2014 - 07.2016
  • Tested functionality and design of websites after collaborating with cross-functional teams to define client's business requirements.
  • Operated under Agile/Scrum frameworks for timely completion of releases and well-organized sprints.
  • Effectively communicated with developers to ensure seamless integration of new features and bug fixes.
  • Developed and maintained quality assurance procedures, user stories, and end user documentation.

Financial Reporting Manager/Senior Accountant

The RADCO Companies
02.2012 - 09.2014
  • Provided accurate and timely financial reports to investors, lenders, and upper management of multifamily real estate development company.
  • Managed and trained staff accountants to close monthly financials for 45-50 entities.
  • Conducted thorough analysis of budget variances, identifying trends and recommending appropriate corrective actions when needed.
  • Created and implemented efficient month-end close processes, including training manuals and checklists.
  • Prepared yearly cash flow projections, monthly journal entries and account reconciliations.

Education

Bachelor of Music/Minor in Business Administration -

Loyola University
New Orleans, LA

Skills

  • Emotional intelligence
  • Active listening
  • Group facilitation
  • Empathy development
  • Self-awareness promotion
  • Articulate communication skills

Certification

Certified Grief Recovery Method Specialist

From Grief to Gratitude Certified Coach

Certified Grief Educator

Timeline

Grief Coach/Educator

Self-Employed
09.2021 - Current

Data Solutions Specialist

Food Services of America
08.2017 - 06.2019

QA Analyst

Huge, Inc.
09.2014 - 07.2016

Financial Reporting Manager/Senior Accountant

The RADCO Companies
02.2012 - 09.2014

Bachelor of Music/Minor in Business Administration -

Loyola University

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Jake Petermann