Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
9
9
years of professional experience
Work History
Owner Operator/Class C Contractor
KC Contracting Services, LLC
Greenwood , MO
05.2015 - Current
Assisted in the preparation of construction contracts and agreements, ensuring accuracy and compliance with applicable laws.
Reviewed and interpreted blueprints, specifications, and other technical documents to ensure accurate project execution.
Developed detailed plans for projects based on customer needs and expectations.
Identified potential issues or risks that could impact the successful completion of projects.
Managed subcontractors throughout the duration of each project, ensuring tasks were completed in a timely manner.
Coordinated with suppliers to procure necessary materials for projects within budget constraints.
Resolved any problems encountered during the course of construction work.
Performed regular inspections to ensure quality control standards were being met throughout the project life cycle.
Maintained records of all costs associated with each project, including labor expenses, material costs, equipment rentals.
Kept clients informed about progress status updates throughout the entire process.
Renovated and produced physical structures to meet timeline and budgetary constraints.
Hired and managed subcontractors to perform electrical and plumbing installations.
Identified needs of customers promptly and efficiently.
Set specific goals for projects to measure progress and evaluate end results.
Ensured safety protocols were being followed at all times by employees and subcontractors on site.
Provided guidance and training to new team members as needed in order to meet performance goals.
Monitored progress against established timelines for each project to ensure deadlines are met.
Evaluated existing structures for repair or replacement options.
Conducted market research to identify industry trends and customer needs.
Provided personalized service to build relationships with customers.
Assisted customers in selecting appropriate products or services for their needs.
Participated in trade shows, conferences, and other marketing events.
Performed regular follow-ups with clients to ensure satisfaction with purchases.
Utilized CRM software tools to track leads, manage accounts, and document conversations.
Educated customers about products and services offered by the company.
Developed pricing proposals tailored to individual client requirements.
Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
Determined consumer needs to provide products and services appealing to larger market.
Oversaw quality control to identify inconsistencies and malfunctions.
Managed daily operations of business, including hiring and training staff.
Identified new opportunities for growth, expansion, and diversification.
Developed strategic plans to increase profitability and efficiency.
Created marketing campaigns to attract new customers.
Negotiated contracts with vendors and suppliers.
Analyzed industry trends to develop competitive strategies.
Collaborated with other owners on joint ventures and shared resources.
Provided direction and guidance to employees.
Education
Some College (No Degree) - Computer And Information Sciences
Deary University
Kansas City, MO
Skills
Construction quality standards
Construction management
Job bidding
Supply Management
Subcontractor Oversight
Worksite safety
Residential construction specialist
Quality Control
Superb management skills
Contract Management
Project Oversight
Project Management
Scheduling and Planning
Prospecting
Sales strategy development
Relationship Building
Sales Pipeline Management
Customer care
Business Development
Sales process
Networking
Deal negotiation
Timeline
Owner Operator/Class C Contractor
KC Contracting Services, LLC
05.2015 - Current
Some College (No Degree) - Computer And Information Sciences
Deary University
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