Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
13
13
years of professional experience
Work History
Director
Applied Surfaces, a Division of ER2 Image Group
10.2021 - 09.2024
Leveraged professional networks and industry knowledge to strengthen client relationships.
Spearheaded innovative approaches to resource allocation and strategic planning.
Raised property accuracy and accountability by creating new automated tracking method.
Assisted in recruiting, hiring and training of team members.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Managed purchasing, sales, marketing and customer account operations efficiently.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Trained and guided team members to maintain high productivity and performance metrics.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Sourcing Manager, Large Format and Synthetic Substrates
HH Global
10.2020 - 10.2021
Administered agreements by negotiating change orders, executing contract extensions and resolving administrative issues.
Liaised with internal and external stakeholders to identify and leverage contract value opportunities.
Calculated and reported actual and projected sourcing savings by spend categories.
Developed and implemented strategic purchasing procedures and control systems to reduce direct costs and carrying costs.
Collaborated with strategic partners to develop and manage key performance indicators and quality assurance processes.
Delivered procurement impact savings in accordance with corporate objectives.
Managed and developed relationships with suppliers to attain maximum cost efficiency and leverage buying power.
Synthetic Susbtrate Sourcing Manager
InnerWorkings
04.2018 - 10.2020
InnerWorkings is the leading global marketing execution firm for Fortune 500 brands across a wide range of industries
As a comprehensive outsourced solution, the company leverages its proprietary VALO technology, extensive supplier network, and deep domain expertise to streamline the creation, production, and distribution of branded merchandise, retail environments, digital point-of-sale, packaging and more across every major market worldwide
Many of the world's leading brands partner with InnerWorkings to execute faster, better, and at a global scale, while driving unparalleled brand experiences, accountability and savings
For more information, visit www.inwk.com.
Operations Manager
All Weather Products
02.2016 - 04.2018
All Weather Products carries a large inventory of sheet and roll stock, available in custom sizes
With a large array of direct printable substrates in paper, banner vinyl, foam board, and both rigid and flexible plastics; our facility is geared to ship out 109 3/4 inch square trimmed product or up to 72"x156" inch sheeted product quickly
With over 60 plus years of history and experience in the industry, we are very proud of our teams depth of knowledge regarding print solutions, and our ability to confidently identify and provide the best substrate for your projects
As a long time distributor to the signage and P.O.P
Industry, it is our goal to service any size order in an expedient manner with the highest quality and service that you can trust.
Director of Purchasing
ABS Graphics
08.2014 - 02.2016
Supplementing company profitability through successful marketplace strategies and competitive procurement.
Large Format Purchaser
N. Henry & Son, Inc., A Division of ABS Graphics
01.2014 - 08.2014
Reducing expenditures through smarter purchasing
Drive a culture which creates a competitive advantage in the marketplace by virtue of lower cost structure for outside expenditures.
Estimator, Purchaser, and Freight Coordinator
Truck Parts Company
01.2013 - 01.2014
Administrative Assistant
Truck Parts Company
06.2011 - 01.2013
Education
Eastern Illinois University
01.2009
AA-English - English Language and Literature/Letters