Jake Reed
Kingsburg,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Parts and Service Coordinator
Bettstruckparts
Fresno, CA
05.2023 - Current
- Provided prompt assistance and resolved customer queries regarding our range of services.
- Contributed to billing and invoicing activities for rendered services.
- Supported and guided clients, assisting them in navigating service options.
- Developed and maintained relationships with service providers and vendors.
- Researched and identified necessary parts to fulfill service department orders.
- Provided guidance to technicians and customers regarding vehicles and troubleshooting.
- Provided accurate estimates to customers
- Ensured the safety of employees and customers within the shop
Parts Manager
JTS Truck Repair
Fresno, CA
03.2022 - 05.2023
- Utilized email and phone communication to order necessary items from vendors for mechanics in the shop and on the road
- Maintained inventory in the parts room by organizing and restocking various components on a regular basis
- Streamlined procurement process by granting credit card authorizations to technicians and parts runners, enabling on-time acquisition of necessary parts for both the shop and ongoing projects.
- Dispatched parts runner to various vendors for payment and pickup of parts.
- Inspected returned parts for damage before restocking shelves.
- Conducted monthly audits of inventory control systems.
- Analyzed pricing trends to optimize cost savings.
Parts Salesman
Affinity Truck Center
Fresno
09.2017 - 03.2022
- Efficiently processed and fulfilled customer requests for parts via telephone and email
- Executed customer order fulfillment from available inventory as special orders
- Processed payments and received authorization for credits
- Marked and stored parts in the stockroom using prearranged systems
- Conducted thorough inspections of returned parts to identify and rectify defects
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Performed opening and closing operations such as alarming, counting till, and checking stock
- Followed up with customers after sales were completed to ensure satisfaction with their purchases.
Maintenance and Facilities Director
Youth With A Mission
Richmond, VA
09.2014 - 09.2017
- Supervised and executed various building maintenance duties for a YWAM base with 10 buildings. Responsibilities included repairing structures, painting surfaces, constructing new installations, designing renovation plans as necessary.
- Managed financial transactions for company's fleet of vehicles
- Maintained accurate financial records for company vehicles
- Managed and adhered to yearly budget for base operations
- Coordinated and laid the groundwork for regular ministry gatherings
- Directed communication and execution of base duties for a facilities team of over 5 people.
Education
Diploma -
Central High School East/West
05.2014
Skills
- Customer retention
- Direct sales
- Adaptability
- Reliability
- Multitasking
- Customer/technician needs assessment
Certification
- Forklift certified
- Class C Driver's License
- HDA truck pride training
- volvo truck training
- mack truck training
- cummins engines training
References
- Mike Koskoski, (559) 246-0042, Former manager
- Davian Tyler, (559) 728-6904, Friend
- steven hitch, (559) 426-0697, coworker
Timeline
Parts and Service Coordinator
Bettstruckparts
05.2023 - Current
Parts Manager
JTS Truck Repair
03.2022 - 05.2023
Parts Salesman
Affinity Truck Center
09.2017 - 03.2022
Maintenance and Facilities Director
Youth With A Mission
09.2014 - 09.2017
Diploma -
Central High School East/West