Jake Riccitelli
Meriden,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Has a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Shift Leader
Bgt Holdings
New Haven, CT
06.2018 - Current
- Assisted in the training of new employees.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Managed kitchen operations during absence of Store Manager or Assistant Manager.
- Ensured that all safety protocols were followed at all times.
- Evaluated and performed equipment maintenance to support operational goals.
- Participated in weekly meetings with management team to discuss strategies and goals.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Retail Worker
Ocean state Job lot
Meriden, CT
10.2017 - 04.2018
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Assisted in ringing up sales at registers and bagging merchandise.
- Help customers load purchased equipment when necessary.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Education
High School Diploma -
Francis T. Maloney High School
Meriden, CT06-2018
Skills
- Customer Service Management
- Equipment Troubleshooting
- Production Reporting
- Issue Resolution
- Problem-Solving
- Team Leadership
- Safety Processes and Procedures
- Flexible Schedule
- Shift Checklists
- Inventory Counts
Timeline
Shift Leader
Bgt Holdings
06.2018 - Current
Retail Worker
Ocean state Job lot
10.2017 - 04.2018
High School Diploma -
Francis T. Maloney High School
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