Jake Salaheddine
San Diego,CA
Summary
Hands-on people-operations specialist who designs lean administrative ecosystems, keeps fleets and facilities operating, and cultivates a high-trust culture in fast-moving startups. Scaled Veruca from zero to $55K MRR, cut fleet incidents by 93%, and onboarded 50+ team members across three companies. Adept with HRIS workflows, vendor negotiations, and event planning—ready to deliver a seamless employee experience and compliant, cost-efficient operations for comma.ai.
Overview
3
3
years of professional experience
Work History
AI Automation Ambassador
OLARK
Remote
10.2024 - 01.2025
- Created inbound and outbound SOPs with HubSpot and Apollo; scaled outreach from zero to 400+ contacts per week and improved conversion 18 percent.
- Centralized prospect research, email templates, and KPI dashboards in Google Workspace; cut reporting prep time 4 hours per week.
- Assisted onboarding of 8 contract sales development representatives.
Sales and Operations Manager
BOOST WEB RESULTS
San Diego, CA
07.2024 - 10.2024
- Built a client upload portal and centralized Google Drive structure; cut project kickoff time 70 percent and supported 15 concurrent onboardings.
- Negotiated service level agreements with 5 creative vendors; created 15 reusable website templates that shortened build cycles 40 percent.
- Managed weekly team lunches and off-sites on a budget under $500 per event.
- Automated payouts for 8 remote contractors, maintaining a sub-24-hour approval-to-payment cycle.
Regional Operations Manager
VERUCA
San Diego, CA
08.2023 - 06.2024
- Wrote preventive-maintenance and inventory SOPs for 4 trucks, 4 trailers, and 8 e-bikes; reduced fleet incidents 93 percent (from weekly to once every 3 months) and cut downtime 30 percent.
- Automated a 15,000-SKU pipeline from warehouse to Shopify; cut listing lead time from 24 hours to less than 2 hours and enabled $5,000 in daily sales.
- Introduced demand-forecasting that lowered expired stock 35-45 percent and improved gross margin.
- Hired and onboarded 20+ drivers and warehouse staff; authored training documents and served as HR point of contact.
- Planned 2 company off-sites (12 employees) and 15 team happy hours on an $8,000 total budget.
- Scaled operations from 1 to 3 locations while maintaining $55K monthly recurring revenue with 3 full-time operations staff.
Energy Consultant
LGCY Power
01.2022 - 04.2023
- Analyzed customer energy use data, identified areas of inefficiency, and developed custom solutions.
- Collected and analyzed field data such as previous bills, square footage, and lighting to evaluate existing situations and determine areas of potential energy savings.
- Explained marketing and environmental benefits of purchasing renewable energy and differentiated products against traditional energy offerings.
Education
Bachelor of Arts - Business Communications / Comm Studies
University of San Diego
San Diego, CA01.2019
Skills
- Administrative process design and digital filing
- Fleet and facilities management
- Vendor negotiation and budget control
- High-volume employee onboarding
- Contractor payments
- Event planning
- Culture initiatives
- Process automation
- Data and KPI reporting
- OSHA compliance
- Safety compliance
- Startup change management
Tech Toolbox
- Google Workspace, HubSpot, Apollo, Airtable, Notion, Shopify, Zapier, Slack, Microsoft Excel, Warehouse management software, Fleet logs and safety checklists
Timeline
AI Automation Ambassador
OLARK
10.2024 - 01.2025
Sales and Operations Manager
BOOST WEB RESULTS
07.2024 - 10.2024
Regional Operations Manager
VERUCA
08.2023 - 06.2024
Energy Consultant
LGCY Power
01.2022 - 04.2023
Bachelor of Arts - Business Communications / Comm Studies
University of San Diego
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