Jake Sargent
Perkinsville,USA
Summary
Sales professional with reputation for delivering exceptional client solutions and driving team performance. Known for strategic thinking and fostering collaborative environment. Highly adaptable, ensuring successful outcomes in dynamic market conditions.
Overview
12
12
years of professional experience
Work History
Sales Consultant/Manager
McGee CDJR of Springfield
10.2023 - Current
- Led a team of sales consultants, providing coaching and performance feedback for continuous improvement.
- Mentored new sales consultants, providing them with the necessary tools and guidance to excel in their roles.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Analyzed market trends and competitor offerings, adjusting sales tactics as needed to stay competitive.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Organized product training sessions for the sales team, enhancing product knowledge and improving selling techniques.
- Monitored individual and team performance metrics, identifying areas for improvement and implementing corrective actions as necessary.
- Set ambitious yet achievable quarterly revenue targets for each member of the sales team in line with company goals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Manager
MCGEE TOYOTA OF CLAREMONT
12.2022 - Current
- Promoted to Sales Manager
- Manage 14 Client Advisors and assist them with their customers
- Directly talk with Toyota Financial Services national bank in order to fund car deals
- Proficient in Google Sheets, Excel, data tracking, projections for sales volume
- Met or exceeded goals set by Toyota for our Store
- Maintain a top 10 ranking in New England for sales volume
- Conduct trainings everyday on the skills necessary to sell, provide great customer service, and any other details to improve the client advisors craft
- Directly meet with ownership to provide updates on projections, goals, and the path ways to achieve said goals
- Desk, print, and ensure all legal documents are correctly portrayed for customer signatures
- Conduct trade appraisals as well as negotiation with customers
- Directly responsible for all good and bad reviews on the Resolution of Conflict side of Toyota
- Maintain and relationship with our district manager to help ensure we are meeting our sales goals
- Work hand in hand with our inventory manager to select cars during our inventory periods that we can sell based on popularity, affordability and our projections as far as models sold vs unsold
- Monthly reviews for all sales staff
- Responsible for accountability action plans as well as training for all sales staff
Client Advisor
MCGEE TOYOTA OF CLAREMONT
10.2021 - 12.2022
- Managed 25 to 50 internet leads per week
- Conducted correct follow up daily with 30 plus outbound phone calls, texts and emails
- One touch process where the customers worked with me the whole way through their car purchase
- Negotiated terms with customer over the phone and in person
- Maintained a 20 percent closing average and about 22 to 26 cars per month after 4 months
- Also sold finance products which I held about 180 percent product penetration on average
- 1.8 products sold per car sold out of 4 Toyota protection options
General Manager
The Copper Fox Restaurant
02.2021 - 10.2021
- General Management included the following:Hiring, training, firing of all staff members
- Ordering food, beverages for restaurant
- Maintaining correct staffing a scheduling
- Improving systems for efficient operation of the establishment to provide customers a great experience both socially and economically
- Maintaining a correct P and L statement monthly
- Improving on cost of goods and operations / expenses
- Weekly payroll for all employees ( 15 employees)
- Ensuring all licensing, food and beverage, were up to date and abiding with the town laws with licensing and regulations
Assistant Food and Beverage Director
THE Quechee Club
09.2012 - 03.2019
- Company Overview: Multi-million dollar country club with about 1800 members
- Promoted 4 times in the span of 7 years
- From food runner to event setup manager, then from event set up manager to event supervisor, then from event supervisor to assistant food and beverage director
- Managed all events, the set up of such events, also supervised all event staff up to 30 at one time
- Maintained and operated all P&L for all events, 3 outlets on the property as well as the 3 restaurants
- Created the schedule for 160 plus employees on a monthly basis ranging from events to outlets and the restaurant staff
- Managed payroll for all staff in the food and beverage department
- Trained all event and restaurant staff on the Point of Sale system and on proper serving techniques and etiquette
- Booked and helped sell weddings, private events, birthday parties, and club member outings for golf tournaments, fundraisers, etc
- Multi-million dollar country club with about 1800 members
Education
2 years of College - Biology
Castleton State College
Castleton, VT05.2014
High school diploma -
Springfield High School
Springfield, VT06.2012
Skills
- Sales Management
- Restaurant Management
- CRM Software
- Fundraising
- Events Management
- Cold Calling
- Account Management
- Pricing
- Outside Sales
- Management
- Profit & Loss
- Sales
- Budgeting
- Marketing
- Presentation Skills
- Relationship Management
- Operations Management
- Banking
- Financial Report Writing
- Event Planning
- Product Development
- Office Management
- Business Development
- Forecasting
- Negotiation
- Research
- Strategic Planning
- Customer Relationship Management
- Negotiation expertise
- Data-driven decision making
- Sales strategy development
- CRM proficiency
- Sales team training
- Verbal and written communication
- Positive and upbeat
- Goals and performance
- Employee motivation
- Product knowledge
- Staff management
- Decisive
- Persuasive negotiations
Timeline
Sales Consultant/Manager
McGee CDJR of Springfield
10.2023 - Current
Sales Manager
MCGEE TOYOTA OF CLAREMONT
12.2022 - Current
Client Advisor
MCGEE TOYOTA OF CLAREMONT
10.2021 - 12.2022
General Manager
The Copper Fox Restaurant
02.2021 - 10.2021
Assistant Food and Beverage Director
THE Quechee Club
09.2012 - 03.2019
High school diploma -
Springfield High School
2 years of College - Biology
Castleton State College
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