Summary
Overview
Work History
Education
Skills
Timeline
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Jake Schaub

Irvine,CA

Summary

Dynamic and adaptable professional with a strong work ethic, honed at The Walt Disney Company. Proven ability to enhance guest experiences through effective problem-solving and quick decision-making. Skilled in Microsoft software and adept at fostering teamwork, ensuring seamless operations in high-pressure environments while maintaining composure and professionalism.

Highly organized professional specializing in efficient scheduling processes and team collaboration. Proven ability to optimize schedules and enhance operational flow. Known for reliability and flexibility, ensuring seamless coordination even in dynamic environments. Key skills include time management, conflict resolution, and adaptability.

Overview

10
10
years of professional experience

Work History

Scheduling Coordinator

The Walt Disney Company
06.2022 - Current
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and safety.
  • Managed daily scheduling conflicts to reduce operational misses and support full shift-coverage.
  • Collaborated with team members to develop contingency plans for unexpected staff absences or schedule changes.
  • Facilitated smoother workflow by preemptively identifying and resolving scheduling conflicts.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Developed strong working relationships with management team through effective scheduling and communication skills.

Costumed Character Performer

The Walt Disney Company
06.2017 - Current
  • Assisted with costume maintenance and adjustments, ensuring optimal performance quality and appearance.
  • Collaborated with fellow performers to create cohesive, entertaining shows for diverse audiences.
  • Developed creative ways to interact with guests despite language barriers or accessibility challenges.
  • Adhered to strict safety guidelines during performances, maintaining a secure environment for both performers and guests.
  • Utilized physicality and non-verbal communication skills to convey emotions effectively while performing.
  • Maximized audience connection by incorporating improvisational elements into character interactions.

Entertainment Host

The Walt Disney Company
08.2015 - 10.2022
  • Handled unexpected situations or changes gracefully, maintaining composure and professionalism under pressure.
  • Efficiently managed line queues during popular character appearances, minimizing wait times for guests.
  • Coordinated break schedules for performers, ensuring seamless transitions between sets.
  • Handled emergency situations calmly and effectively, prioritizing guest safety while minimizing disruption to the overall experience.
  • Adhered to company policies and procedures in all interactions with guests, fellow employees, and leaders.
  • Enhanced guest experience by maintaining a positive and engaging atmosphere in performance areas.
  • Facilitated smooth communication between performers, management, and other departments to optimize daily operations.

Education

High School Diploma -

Upland High School
Upland, CA
06-2015

Skills

  • Quick thinking
  • Patience and composure
  • Quick decision making
  • Effective problem solving
  • Strong work ethic
  • Verbal and written communication
  • Time management skills
  • Teamwork and collaboration
  • Effective multitasking
  • Skilled in Excel, Teams, Outlook
  • Problem-solving
  • Adaptable to change

Timeline

Scheduling Coordinator

The Walt Disney Company
06.2022 - Current

Costumed Character Performer

The Walt Disney Company
06.2017 - Current

Entertainment Host

The Walt Disney Company
08.2015 - 10.2022

High School Diploma -

Upland High School

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Jake Schaub