Jake Shaw
Milwaukee
Summary
Dynamic and creatively-driven professional with a passion for creating engaging learning experiences, as well as a good cup of coffee in the morning. With a unique background in instructional design, facilitation, train the trainer, and program development, I am committed to leveraging my skills in curriculum design, adult learning theory, and technology integration to enhance workforce development and organizational performance.
My goal is to contribute to an organization's success by designing engaging, accessible, and effective learning solutions that drive both individual and organizational growth, and foster a space of diversity, equity, and inclusion in learning.
Overview
10
10
years of professional experience
Work History
Instructional Designer
Goodwill Greater Milwaukee & Metro Chicago
04.2022 - 12.2024
- Enhanced e-learning experience by designing interactive and engaging instructional materials.
- Collaborated with subject matter experts and stakeholders to create accurate, relevant, and effective learning content.
- Managed multiple projects simultaneously while maintaining high-quality deliverables under tight deadlines.
- Developed instructor-led training materials that supported face-to-face classroom instruction for blended learning environments.
- Designed multimedia presentations that incorporated audio, video, and graphics for engaging online courses.
- Conducted comprehensive needs analysis to identify areas for instructional improvement and targeted training solutions.
- Incorporated best practices in instructional design methodologies like ADDIE, SAM, and Agile into project workflows.
Workshop Facilitator
Milwaukee Center for Independence
03.2020 - 04.2022
- Facilitate interactive sessions on job readiness, career exploration, resume writing, interview skills, and financial literacy, tailoring content to meet the unique needs of each participant.
- Remained adaptable by modifying workshop content or delivery style in response to participant feedback and changing trends in the industry, ensuring maximum relevance and effectiveness.
- Collected data on program efficacy through data analysis and implemented solutions for improvement.
- Developed custom workshop content and presentations to suit diverse audiences, accommodating various learning styles and preferences.
- Collaborated with team members and stakeholders to design innovative workshop materials, increasing overall effectiveness of training sessions.
Education Director
CSz Milwaukee: Home of ComedySportz
01.2015 - 03.2020
- Oversee and develop the organization's educational programs, classes, workshops, and training initiatives.
- Design and implement curricula for all skill levels, from beginners to advanced, ensuring that participants developed both skills and confidence in a safe and collaborative environment.
- Align educational offerings with the organization's broader goals and values, contributing to the overall success and growth of the organization.
- Established a culture of continuous improvement by regularly reviewing program materials and making necessary adjustments based on data analysis.
- Fostered partnerships with local businesses, organizations, or higher education institutions to create experiential learning opportunities aligned with career pathways or industry trends.
- Evaluated teacher performance using rigorous observation protocols designed to promote professional growth while ensuring instructional excellence.
- Established mentoring programs that connected experienced educators with new hires or those in need of additional support, fostering a collaborative professional community.
- Enhanced curriculum quality by collaborating with instructors and leaders in the industry to develop innovative educational programs.
- Increased student retention rates through the implementation of effective academic support services and resources.
Education
Bachelor of Arts - Communications
University of Wisconsin-Milwaukee
06.2010
Skills
- E-learning design
- Storyboarding
- Instructional strategies (ADDIE, SAM)
- Collaboration
- Adobe Suite (Photoshop, Illustrator, Premiere)
- Curriculum design
- Gamification techniques
- Multimedia production
- Interactive design
- LMS administration
- Change Management (ADKAR)
- Project Management (RACI)
Timeline
Instructional Designer
Goodwill Greater Milwaukee & Metro Chicago
04.2022 - 12.2024
Workshop Facilitator
Milwaukee Center for Independence
03.2020 - 04.2022
Education Director
CSz Milwaukee: Home of ComedySportz
01.2015 - 03.2020
Bachelor of Arts - Communications
University of Wisconsin-Milwaukee
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