JAKE SHROUT
Leawood,KS
Summary
Motivated and results-driven professional with extensive experience in site and team management, technical recruiting, and marketing. Proven ability to lead teams, optimize operations, and deliver high-quality customer service in fast-paced environments. Skilled in supervising staff, managing day-to-day operations, and ensuring consistent achievement of performance goals. Seeking a role where I can leverage my management expertise to drive organizational success.
Overview
10
10
years of professional experience
Work History
Site Manager
Tommy’s Express Car Wash
04.2024 - Current
- Oversee daily site operations to ensure efficiency and customer satisfaction
- Manage and train staff to maintain performance and adherence to company standards
- Monitor and improve the guest experience by maintaining high service quality
- Handle scheduling, inventory, and on-site problem-solving as needed
Technical Recruiter
TEKsystems
05.2020 - 03.2024
- Sourced and screened technical candidates via job boards, internet tools, and career fairs
- Conducted pre-screen interviews and preliminary technical assessments
- Informed applicants about roles, responsibilities, compensation, and benefits
- Recommended qualified applicants to hiring managers for final interviews
Sales & Marketing Consultant
Roar Postal Supplies
08.2019 - 01.2020
- Developed marketing campaigns focused on client retention and referrals
- Maintained engagement with past clients to encourage repeat business
Assistant Manager
Shawnee Mission Park Marina
06.2015 - 09.2019
- Coordinated scheduling and shift coverage for team operations
- Managed daily financial records and administrative tasks
- Delegated tasks and maintained workflow efficiency
- Served as liaison between upper management and front-line staff
Sales & Marketing Intern
Roar Postal Supplies
06.2018 - 05.2019
- Conducted market research to inform growth strategies
- Collaborated on targeted ad campaigns and presented recommendations
Marketing Intern
SMI Digital Marketing
06.2016 - 08.2017
- Supported marketing team in daily project execution
- Analyzed competitor digital content and marketing efforts
Education
BSB - Marketing
University of Kansas
12.2019
Skills
- Team Leadership & Staff Supervision
- Site Operations Management
- Customer Service & Guest Experience
- Talent Acquisition & Interviewing
- Customer Relations & Service Quality Control
- Conflict Resolution & Problem Solving
- Inventory & Resource Management
- Performance Management & Goal Setting
- Leadership & Decision-Making
- Operations Oversight & Process Improvement
- Team Building & Staff Development
- Strategic Planning & Execution
Timeline
Site Manager
Tommy’s Express Car Wash
04.2024 - Current
Technical Recruiter
TEKsystems
05.2020 - 03.2024
Sales & Marketing Consultant
Roar Postal Supplies
08.2019 - 01.2020
Sales & Marketing Intern
Roar Postal Supplies
06.2018 - 05.2019
Marketing Intern
SMI Digital Marketing
06.2016 - 08.2017
Assistant Manager
Shawnee Mission Park Marina
06.2015 - 09.2019
BSB - Marketing
University of Kansas
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