Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Maintenance Crew Member
Loves Travel Stop
Pasco , WA
12.2022 - Current
Performed routine maintenance and repair of buildings, grounds, and equipment.
Inspected building interiors and exteriors for needed repairs or replacements.
Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
Cleaned air conditioning units to ensure proper functioning.
Provided support to other crew members during large-scale maintenance tasks.
Removed debris from roofs and gutters to prevent water damage.
Cleared walkways of snow and ice during winter months.
Implemented preventative maintenance schedules to reduce breakdowns and extend equipment lifespan.
Financial Service Specialist
HAPO Community Credit Union
Richland , WA
01.2017 - 01.2022
Managed customer service inquiries related to account information or transactions issues.
Held financial conversations with clients and prospects to determine needs and provide appropriate solutions.
Maintained friendly front-line coverage by greeting and assisting walk-in customers, promoting good first impressions with clients.
Demonstrated expertise in product knowledge and sales to identify and recommend appropriate products and services to clients.
Assisted with onboarding new customers by providing product knowledge training.
Manager
Mcdonalds
Richland, WA
01.2012 - 01.2017
Coached, mentored and trained team members in order to improve their job performance.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Performed cashier duties such as taking orders, collecting payments and providing change.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.