Jake Sneddon
St. Teresa
Moscow,OH
8
years of professional experience
Adaptable professional with 4+ years of experience in marine support, custodial work, customer service, and labor roles. Skilled in deck equipment operation, maintaining equipment, and clear communication. Strong focus on safe work practices, dependable time management, and keeping operations organized and on schedule.
Work History
Deckhand
3 Months- Assisted captain with navigation watches, lookout duties, and radio communications.
- Inspected rigging, safety gear, and deck equipment for wear and operational readiness.
- Secured lines, fenders, and mooring gear during docking and undocking operations.
- Maintained vessel cleanliness through deck washing, trash removal, and equipment stowage.
Community Engagement and Marketing Specialist
2 Years 7 Months- Created marketing materials supporting product launches, promotions, and seasonal campaigns.
- Leveraged social media analytics to guide content creation, driving increased follower engagement.
- Created customized marketing materials to increase product awareness.
Custodian
2 Years- Disinfected high-touch surfaces following custodial sanitation procedures and district health standards.
- Cleaned classrooms, restrooms, and common areas to maintain safe, orderly school environment.
- Operated floor buffers, vacuums, and cleaning equipment to support consistent facility upkeep.
- Refilled supplies and restocked restroom materials to ensure continuous building readiness.
Cashier
2 Months- Processed cash, card, and mobile payments accurately while balancing register at shift end.
- Resolved customer questions promptly, ensuring smooth checkout and positive service experience.
- Reconciled daily sales totals with receipts, identifying and correcting cashier discrepancies.
- Maintained organized checkout area, restocked supplies, and supported front-end readiness.
Engine Disassembly
1 Year- Conferred with engineers and designers to investigate and solve failure issues.
- Facilitated smooth cross-departmental collaboration to address complex engineering issues, ensuring cohesive project execution.
- Optimized resource allocation for engineering projects, resulting in increased productivity and reduced costs.
General Laborer
1 Year 8 Months- Inspected parts for quality issues and separated defective product from acceptable inventory.
- Maintained clean, organized work areas to support safety and workflow efficiency.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Completed tasks efficiently for timely project completion within set deadlines.
Customer Service Representative
6 Years 9 Months- Resolved customer inquiries through phone, email, and chat support with clear, accurate communication.
- Documented interactions in CRM systems to maintain complete, up-to-date case records.
- Guided customers through troubleshooting steps to support first-contact resolution.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
GED
Skills
Deck equipment operation
Safety awareness
Maintaining equipment
Responding to emergencies
Supporting navigation
Cleaning and sanitation
Physical stamina
Problem-solving
Time management
Attention to detail
Customer service
Client communication
Active listening
Relationship building
Timeline
Deckhand
St. Teresa
06.2026 - 09.2026Read More
Community Engagement and Marketing Specialist
Sim Motion
11.2023 - 06.2026Read More
Custodian
Spokane Public Schools
11.2021 - 11.2023Read More
Cashier
Divine Fasmarts
08.2021 - 10.2021Read More
Engine Disassembly
Hot Rod Company
07.2020 - 07.2021Read More
Customer Service Representative
Inspiro
01.2020 - 2020Read More
General Laborer
BERG Premier Manufacturing
07.2018 - 03.2020Read More
Work Force (Online School)
GED
Read More