Driven, results oriented & accountable business professional with over half a decade of experience across multiple disciplines. As an individual contributor or group leader, it is my mission to serve an organization with integrity & tenacity.
Overview
6
6
years of professional experience
Work History
Account Executive
Black Diamond Networks - Role Impacted By Layoff
02.2024 - 09.2024
Rigorously prospected (140+ Dials Daily, Email & LinkedIn outreach) senior leadership at Biotech, Pharmaceutical and Medical Device Companies to build database of Clients
Conducted qualification & discovery calls to uncover customer fit and pain points
Delivered value by efficiently streamlining the hiring process & meeting the technical needs of the customer, while facilitating the the logistics throughout the duration of the contract
Performed effectively in self-directed work environment, managing day-to-day operations and decisions
Maintained current knowledge of evolving changes in marketplace
Sales Operations Manager
PlainID - Role Impacted By Layoff
08.2022 - 03.2023
Served Head of Rev Ops & CRO to ensure the optimization of our Sales & Marketing tool stack. Managed license utilization, onboarding and enablement
Served Heads of Sales Development and Enablement to drive operational excellence within the SDR & Sales Teams
Developed and managed department level dashboards to track KPIs & rep performance across Sales, Marketing and Sales Development
Enabled & Optimized MQL Cadence strategies and Meeting / SAL Conversion process across SDR & Sales Teams
Developed Lead Routing processes, Lead-to-Account Matching and auto-conversion processes. Implemented new Lead Routing Solution (LeanData) and SLA's across Sales & Sales Development.
Implemented & Enabled MEDDPICC Qualification tool (ISeeit) to improve sales process efficiencies and forecast accuracy. Implemented Contact Role management solution with Org Chart visualization for improved customer relationship management
Provided detailed reporting of KPI & data analysis to drive new field activities, campaigns and territory investment on use cases and verticals
Operations & Analytics Professional Level II
Zerto, A Hewlett Enterprise Company
12.2021 - 08.2022
Zerto was purchased by HPE, folded into their Storage Business Unit & operated as a silo entity during the acquisition
I retained all the same responsibilities with the addition of managing Marketing Programs with Marketo & being asked to take a more forward leadership role in shepherding cross department collaboration
Business Development Operations Manager
Zerto
01.2021 - 11.2021
Served as a liaison of the Business Development team under the Director of Business Development
Administered & maintained Tech Stack: Salesloft, ZoomInfo & LinkedIn Sales Navigator among other tools
Workflow creation, new feature/functionality implementation, tool integration & process standardization
Responsible for on-boarding, training, enablement & support for BDR's & AE's
Salesforce analytic reporting & dashboard creation for Business Development, Sales & Marketing leadership
Monitored license utilization and negotiated with vendors
Business Development Representative
Zerto
06.2019 - 12.2020
Promoted to the Field Enterprise Team (>$150m revenue) from Small/Medium Enterprise Team (<$150m revenue) following quote attainment my first 3 months
Focused on setting quality meetings that would progress in the Sales Cycle resulting in 7 Figure Pipeline contributions annually
Discovered unused functionality in tech stack (Calendar Link in Salesloft) and worked with leadership to develop process for pilot program. Delivered 4 meetings booked through link in first month. Rolled out to all users post pilot
Sales Development Representative
Upserve
06.2018 - 06.2019
Promoted to "Inbound" SDR from "Outbound" SDR following quota attainment within first 3 months
Outbound consisted of Cold Calling (100+ dials daily) and Inbound focused on SLA attainment (5 Min.) on Marketing Actions (Demo Requests, Live Chat & Inbound Calls) to set appointments