Summary
Overview
Work History
Education
Skills
Honors And Awards
School Address
Leadership And Volunteer Experience
Extracurricular Activities
Hobbies and Interests
Timeline
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Jake Steeves

Waltham,MA

Summary

An emerging leader, diligent worker, and respected peer looking for managerial or marketing work in the travel industry. Someone who has possessed an passion for the commercial aviation industry since second grade, looking to pair that interest with my business background. Well versed in interpersonal relations and consumer behavior as well as airport operations, route network planning, and more.

Overview

6
6
years of professional experience

Work History

Tour Ambassador

Bentley University
01.2024 - Current
  • Administer 2+ campus tours per week with 10+ prospective and/or admitted students
  • Communicate with prospective/admitted students through postcards, email, and social media to answer questions or concerns

Undergraduate Admissions Assistant

Bentley University Undergraduate Admissions
02.2023 - Current
  • Reply to 10+ phone calls per shift from prospective and admitted students seeking answers on admission process including financial aid, admission decisions, and course information
  • Greet 50+ prospective and admitted students per shift while selling Bentley by answering any questions or concerns.

Food Runner/Barback

Fishermen's View
04.2022 - 08.2023
  • Issue support to Front of House staff through coordinating with 20+ servers, bartenders, and chefs, memorizing dishes and drinks on menu, as well as restocking and preparing certain items.

Front End Manager

Roche Bros.
05.2018 - 05.2022
  • Led team of over 75 associates by properly scheduling, staffing and assigning roles based on demand, continually training associates, and electronically allocating sufficient tender for each cash drawer
  • Managed cash office with over $25,000 while responding to phone lines and in-person questions, administered cash deposits and pickups, conducted lottery sales and returns
  • Coordinated store-wide orientation and onboarding process including scheduling daily interviews, administering weekly store tours, and answering any questions or concerns.

Education

Bachelor of Science - Global Management, Marketing

Bentley University
Waltham, MA
05.2026

Diploma -

Sandwich High School
Sandwich, MA
06.2022

Skills

  • Python (coding)
  • Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • Social Media Platforms (Facebook, Instagram, Twitter)

Honors And Awards

  • National Junior Young Leader
  • Excellence in Advanced Proficiency Computer Science Principles and United States History

School Address

175 Forest St., Waltham, MA, 02452

Leadership And Volunteer Experience

Sandwich High School, Sandwich, MA, Senior Peer Mentor, 09/2019, 06/2022, Self-taught multiple classes of 25+ first-year students as an introduction to high school, Created, presented, and demonstrated 15+ lessons on practicality of public speaking, job interviews, and drug awareness

Extracurricular Activities

Head Youth Basketball Coach DECA Member Real Estate Assistant Tutor

Hobbies and Interests

Commercial Aviation: conduct research on different airline routes, flight frequencies, aircraft configurations, airport terminal designs, etc. for pleasure and informational purposes

Timeline

Tour Ambassador

Bentley University
01.2024 - Current

Undergraduate Admissions Assistant

Bentley University Undergraduate Admissions
02.2023 - Current

Food Runner/Barback

Fishermen's View
04.2022 - 08.2023

Front End Manager

Roche Bros.
05.2018 - 05.2022

Bachelor of Science - Global Management, Marketing

Bentley University

Diploma -

Sandwich High School
Jake Steeves