JAKE STEVENS
Sturgis,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Parks & Cemetery Supervisor & Sexton
City of Sturgis
Sturgis, Michigan
12.2024 - Current
- I can operate skid steer, front end loader, backhoe, and forklifts.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Department of Public Works
City of Sturgis
Sturgis, MI
06.2021 - 12.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated a variety of machinery and tools safely and efficiently.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Forklift Operator
Corteva Agriscience
Constantine, Michigan
08.2020 - 06.2021
- Assisted in the loading and unloading trucks using forklift.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Education
Associate of Applied Science - Cad Drafting & Tool Design
Ferris State University
Big Rapids, MI03-2020
Skills
- Safety compliance
- Equipment operation
- Conflict resolution
- Goal oriented
Certification
- Class A CDL
- S4 Water license
- FAR 139 Certified
- CPR Certified
- Trench Safety Certified
References
References available upon request.
Timeline
Parks & Cemetery Supervisor & Sexton
City of Sturgis
12.2024 - Current
Department of Public Works
City of Sturgis
06.2021 - 12.2024
Forklift Operator
Corteva Agriscience
08.2020 - 06.2021
Associate of Applied Science - Cad Drafting & Tool Design
Ferris State University