Jake Stoker
San Antonio,TX
Summary
Proven leader with a track record of enhancing team motivation and customer relations at Ez-Mart. Excelled in staff management, policy enforcement, and multitasking, significantly reducing cash discrepancies. Skilled in leveraging computer skills and product knowledge to drive results, demonstrating a commitment to excellence and efficiency in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Finisher
The Wash Tub
06.2011 - 10.2011
- Assisted in training new finishers, ensuring proper understanding of job responsibilities and techniques for optimal performance.
- Maintained a clean work environment, promoting a positive atmosphere conducive to high-quality output.
- Demonstrated strong attention to detail when performing intricate finishing tasks on complex products or designs.
- Completed projects within established deadlines while maintaining stringent quality standards throughout the work process.
Delivery Driver
The House of Pizza and Chinese Cuisine
11.2011 - 02.2012
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Security Forces
United States Air Force
08.2012 - 06.2013
- Conducted security checks on vehicles entering the premises, mitigating risks associated with unauthorized access or contraband materials.
- Completed rigorous training programs in defensive tactics, firearms proficiency, and first aid to enhance skill set and job performance.
- Assisted in maintaining a safe environment by responding to emergency situations promptly and professionally.
Chef
Arbys
01.2014 - 04.2014
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Placed orders to restock items before supplies ran out.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Cashier
Loves
05.2014 - 10.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Security Officer
Allied Universal Security
10.2014 - 03.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Smith Security
03.2015 - 01.2016
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Tire Mechanic
Loves Tire Associate
01.2016 - 05.2016
- Consistently met or exceeded productivity targets while maintaining high-quality standards in workmanship.
- Performed wheel alignments to ensure optimal vehicle handling and extend the life of tires.
- Provided exceptional customer service by addressing concerns promptly and professionally, fostering trust in our expertise as a Tire Mechanic team.
- Managed inventory effectively to guarantee availability of essential parts needed for various types of repairs.
Security Guard
Securitas Security Services
05.2016 - 08.2016
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Patrolled and monitored premises in company vehicle.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Sandwich Artist
Subway
09.2016 - 03.2017
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Cook
Laredo Taco
04.2017 - 09.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Security Officer
Securitas Security Services
10.2017 - 06.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Cook
Whataburger
07.2018 - 07.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Cook
McDonalds
09.2019 - 08.2020
- Prepared food items in compliance with recipes and portioning control guidelines.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Security Officer
Allied Universal Security
10.2020 - 10.2021
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Assembly Line Operator
Catapiller
09.2021 - 06.2022
- Collaborated with team members to identify process improvements, resulting in increased productivity and reduced waste.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Followed outlined specifications to implement assembly plans.
Security Officer
Securitas Security Services
06.2022 - 01.2023
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Cook
Burger King
01.2023 - 04.2023
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Shift Leader
Wendy's
04.2023 - 11.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
Assistant Manager
Ez-Mart
11.2023 - 07.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
High School Diploma -
Earl Warren
San Antonio2010
Criminal Law
Air Force Tech School
San Antonio, TX2012
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Management
- Inventory
- Managing sales
- Task Delegation
- Policy Enforcement
- Team Leadership
- Computer Skills
- Multitasking
Certification
- Manager ServeSafe Certification
- TABC
Timeline
Assistant Manager
Ez-Mart
11.2023 - 07.2024
Shift Leader
Wendy's
04.2023 - 11.2023
Cook
Burger King
01.2023 - 04.2023
Security Officer
Securitas Security Services
06.2022 - 01.2023
Assembly Line Operator
Catapiller
09.2021 - 06.2022
Security Officer
Allied Universal Security
10.2020 - 10.2021
Cook
McDonalds
09.2019 - 08.2020
Cook
Whataburger
07.2018 - 07.2019
Security Officer
Securitas Security Services
10.2017 - 06.2018
Cook
Laredo Taco
04.2017 - 09.2017
Sandwich Artist
Subway
09.2016 - 03.2017
Security Guard
Securitas Security Services
05.2016 - 08.2016
Tire Mechanic
Loves Tire Associate
01.2016 - 05.2016
Security Officer
Smith Security
03.2015 - 01.2016
Security Officer
Allied Universal Security
10.2014 - 03.2015
Cashier
Loves
05.2014 - 10.2014
Chef
Arbys
01.2014 - 04.2014
Security Forces
United States Air Force
08.2012 - 06.2013
Delivery Driver
The House of Pizza and Chinese Cuisine
11.2011 - 02.2012
Finisher
The Wash Tub
06.2011 - 10.2011
High School Diploma -
Earl Warren
Criminal Law
Air Force Tech School