Experienced childcare professional with a strong background in leading and managing childcare operations. Demonstrated success in enhancing educational programs and achieving program goals through effective collaboration with teams. Adaptable to dynamic environments, with a proven track record of thriving in fast-paced settings. Skilled in staff management, parental communication, and creating enriching learning environments for both kids and staff.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Campus Worship Pastor
Church For The ONE
06.2024 - Current
Scheduling
Set-list Planning
Strategy and planning for growth campus wide
Collaborated with pastors and ministry leaders to develop cohesive and spiritually enriching worship experiences.
Song writing
Team growth
Recruiting
CFO/ Co Owner
J&S Weddings
07.2022 - Current
Company Overview: This is a home run Wedding Planning and coordinating business my Wife and I own
Communicating with newly engaged couples and selling our services that would suit their needs the most
Handling all financial transactions and accounts that are associated with J&S Weddings
Handling budgets for all of our clients
Overseeing Social Media accounts
Keeping tabs on trends seen through social media
Account Manager
RED RHINO
03.2024 - 09.2024
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Collaborated with sales team to identify potential opportunities and expand client base.
Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Admissions Representative
Bryan University
03.2022 - 12.2022
Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
Enhanced communication within the admissions office by creating regular reports detailing recruitment efforts, trends, and projections to share with colleagues and management.
Maximized resources by effectively utilizing CRM software to track communication efforts with potential applicants throughout their decision-making process.
Assisted in meeting annual enrollment goals by consistently achieving personal recruitment targets set forth by management each academic year.
Streamlined the admissions process for applicants by efficiently managing application materials and accurately entering data into the system.
Admissions Representative
American National University
11.2021 - 08.2022
Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
Enhanced communication within the admissions office by creating regular reports detailing recruitment efforts, trends, and projections to share with colleagues and management.
Maximized resources by effectively utilizing CRM software to track communication efforts with potential applicants throughout their decision-making process.
Assisted in meeting annual enrollment goals by consistently achieving personal recruitment targets set forth by management each academic year.
Streamlined the admissions process for applicants by efficiently managing application materials and accurately entering data into the system.
Music Teacher
Polk County School Board
10.2021 - 01.2022
I was a long term substitute here while the school decided how to move forward with the position.
Organized successful concerts and recitals, showcasing students'' talents and hard work.
Established positive relationships with parents and guardians, promoting open communication and collaboration for student success.
Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
Incorporated creative activities into lessons to engage students and spark interest in music.
Enhanced students'' understanding of music theory through engaging activities and exercises.
Admissions Representative
Florida Technical College
03.2021 - 11.2021
Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
Enhanced communication within the admissions office by creating regular reports detailing recruitment efforts, trends, and projections to share with colleagues and management.
Maximized resources by effectively utilizing CRM software to track communication efforts with potential applicants throughout their decision-making process.
Assisted in meeting annual enrollment goals by consistently achieving personal recruitment targets set forth by management each academic year.
Streamlined the admissions process for applicants by efficiently managing application materials and accurately entering data into the system.
Assistant Manager
Hibbett Sports
07.2020 - 03.2021
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Administrative Assistant/Registrar
Camp Fire Sunshine
07.2019 - 07.2020
Assisting the Executive Director with management of day to day operations.
Organized, reviewed, and filed paperwork for secure recordkeeping.
Managing part time staff members that work with our students and families.
Ensured accurate student records by diligently maintaining and updating information in the database.
Creating relationships and forming bonds with every teenager and their family that comes through Camp Fire's doors
Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
Planning Events
Cellular Sales Representative
CSOKI
03.2019 - 07.2019
Conducted regular inventory checks, ensuring adequate stock levels were maintained at all times.
Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
Participated in ongoing training sessions to enhance knowledge of products, promotions, and industry trends for better customer engagement.
Boosted overall customer satisfaction by providing personalized recommendations and product demonstrations.
Resolved customer complaints professionally, maintaining a positive reputation for the store as well as the brand being represented.
Lead Counselor
Goal Seekers and Eagles
05.2018 - 12.2018
Worked with children of varying age, interest, skill, and developmental levels.
Ensured all camp policies, procedures, and safety guidelines were upheld consistently by both counselors and participants.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Adapted programs to accommodate any special needs or requests from campers or their families, creating an inclusive environment for all.
Led groups of children safely through variety of camp activities.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Camp Counselor/ Worship Leader
Big Creek Missions
06.2017 - 08.2018
This was a summer job that I had were I was able to run a missions style summer cap while also leading a worship band at night
I worked with students of all ages in creating a summer camp for at risk kids in Bear Branch Kentucky
Education
Bachelor's - Organizational Leadership
Southeastern University
Lakeland, FL
11.2020
High School Diploma -
George Jenkins High School
Lakeland, FL
05.2017
Skills
Child assessment
Safety regulations compliance
Professional ethics
Staff hiring
Child development expertise
Problem-solving abilities
Multitasking Abilities
Enrollment procedures
Parental Communication
Team building
Conflict Resolution
CPR Certified
First Aid Certification
Certification
First Aid Certification
CPR Certification
Assessments
Building relationships for childcare providers, Proficient, 12/01/20
Social media, Proficient, 02/01/23
Marketing, Proficient, 02/01/23
Project timeline management, Proficient, 01/01/21
Written communication, Proficient, 01/01/23
Elementary school classroom management, Proficient, 06/01/22
Kids Ministry Volunteer at Dayspring Church, Toledo Calvary Church, James River Church, New Life Church, Family Worship Center, Victory ChurchKids Ministry Volunteer at Dayspring Church, Toledo Calvary Church, James River Church, New Life Church, Family Worship Center, Victory Church