Amy Thompson
Troy,MI
Summary
Highly motivated, results-driven, and tenacious District Manager offering over 20 years of retail sales and management experience. Recognized as an empowering manager, with profit and loss responsibility as well as a broadly diverse expertise encompassing retail operations, inventory control, labor control, strategic planning, training/development, merchandising, business development, and continuous improvement. Excel at establishing win-win relationships and addressing diverse customer needs by providing solutions and ensuring satisfaction. A forward-thinking leader who displays a positive leadership approach while consistently surpassing corporate goals and expectations.
Overview
19
19
years of professional experience
Work History
District Manager
Dollar General
04.2020 - Current
- Supervise 22-40 locations to enforce high-quality standards of operation.
- Implement inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Oversee successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Foster an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Increase district sales by implementing effective marketing strategies and fostering strong relationships with key partners and store teams.
- Boost employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
District Manager Of Sales
Save A Lot Food Stores
02.2015 - 01.2019
- Promoted from Store Manager to District Manager after 8 months.
- Lead and coordinated the merchandising layout and execution for 9 grand openings.
- Drive sales for 8-15 stores in the district, generating $30-$60 million in annual volume, depending on store count.
- Oversee team of direct reports representing employees district-wide, spearhead responsibility for hiring and training high caliber candidates; frequently visited competitor stores to identify prospective employees.
- Conduct monthly district meetings and weekly conference calls with store managers to analyze store conditions and strategize big-picture enhancements, including optimizing staff scheduling to prevent overspend on payroll, improving merchandising to drive additional sales.
- Monitor and analyze business trends across all stores within district; develop and implement plans to maximize sales and meet or exceed goals within district for all Key Performance Indicators including sales, payroll, expense control and store contribution.
- Recruit, hire, retain and develop a team of store managers and Associates that achieves excellence in all areas of measured performance to meet or exceed company business objectives; drive business through effective scheduling and payroll management.
- Direct, train and supervise store teams in implementing and maintain the highest level of presentation and visual standards consistent with the brand.
- Maintained accountability for full profit and loss performance.
- Ensure protection of company assets by meeting or exceeding established shrinkage goals within the district.
- Consistently deliver labor expectations as determined by the company.
Store Manager
Save A Lot Food Stores
06.2014 - 02.2015
- Appointed district trainer after 3 months in the store manager role.
- Trained and empowered Store Managers and Assistant Store Managers to make decisions that benefited the company and the customer.
- Traveled to multiple locations to mentor newer members of management.
- Hired, trained and developed store personnel.
- Maintained control of shrink in all departments including produce, fresh meat, packaged meat and center store.
- Prepared and delivered documentation of all policy and procedure violations.
- Forecasted sales, monthly expense budgets, and payroll budgets.
- Maintained store conditions to meet or exceed company standards as well as maintained proper inventory levels to maximize sales.
- Coordinated daily tasks to minimize stress and maximize productivity among team.
Store Manager
Aldi
01.2005 - 04.2013
- Identified and maximized opportunities for improvement through in-depth analysis of current business volumes, peak business periods, inventory processes, sales and merchandising efforts, and more.
- Overhauled operations of the Detroit store, which had been plague with staffing and inventory concerns. Successfully stabilized store operations within one year.
- Maintained proper product level and inventory control of grocery shelves and backroom to foster proper ordering and rotation.
- Interviewed job candidates and made staffing decisions.
- Scheduled and led weekly store meetings for all employees.
- Planned budgets and authorized payments and merchandise returns.
- Generated repeat business through exceptional customer service.
- Delivered positive results by controlling the monthly operations budget and limiting financial discrepancies.
- Upheld and communicated store programs and standards to ensure quality, freshness, safety and cleanliness.
Education
High School Diploma -
Athens High School
Troy, MI06.1996
Skills
- Knowledge and understanding of profit and loss statements and store Key Performance Indicators to make decisions based on sound financial judgment
- Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size
- Excellent time management and problem solving skills as well as the ability to use good judgement and make strong independent decisions
- Demonstrate an inspirational attitude that contributes to a positive team environment
- Proven experience and ability to effectively manage teams to achieve high performance
Timeline
District Manager
Dollar General
04.2020 - Current
District Manager Of Sales
Save A Lot Food Stores
02.2015 - 01.2019
Store Manager
Save A Lot Food Stores
06.2014 - 02.2015
Store Manager
Aldi
01.2005 - 04.2013
High School Diploma -
Athens High School