Jake Towery

• Refined diagnostic skills across various diesel engine models, ensuring accurate diagnostics and repairs.
• Completed warranty services and submitted required paperwork.
• Collaborated with team members on complex repairs, resulting in improved workflow efficiency.
• Expanded service information knowledge across multiple brands.
• Executed complex repairs involving engine rebuilds, transmission overhauls, electrical diagnostics on medium duty trucks and buses.
• Worked as a team lead encouraging younger technicians to grow and help guide them through a diagnostic and repair process.
• Maintain relations with service advisors and sales team to help improve day to day operations and sales.

• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Perform DOT inspections on light and heavy duty vehicles and equipment.
• Perform repairs primarily on medium duty Ram trucks.
• Diagnose and repair vehicle emissions systems.
• Create repair estimates using dealer software and forwarding information to advisors.
• Maintained up to date training with dealer and manufacturer for warranty repair and maintenance actions.
• Trained and coached new employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
• Perform advanced diagnostic and repairs for the shop and other technicians.
• Verify shop equipment is in working order and clean. Remedy any concerns with said equipment or shop as a whole
• Work with advisors and service manager to schedule consistently in order to keep a good work flow.
• Acquire and maintain ASE certifications.
• Maintain a level of professionalism required by an automotive dealer.

Returned to my previous employer and maintained

appropriate mechanical repairs.

• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Performed DOT inspection on light and heavy duty vehicles, including trailers, and commercial equipment.
• Diagnosed minor electrical concerns and mechanical failures.
• Created accurate quotes for the customers and part availabilities, documented all information in order for advisor to call and approve work.
• Performed major transmission and engine repair including rebuilds.
• Performed differential overhauls
• Installed vehicle interlock systems and remote start system

• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Performed DOT inspections on light and heavy duty vehicles including trailers.
• Diagnosed faults with vehicle systems and components using diagnostic equipment including OEM scan tools, aftermarket scan tools, and oscilloscopes.
• Created appointments for customers, created accurate quotes and contacted customers for repairs, as well as ordering and obtaining parts.
• Performed preventative maintenance, such as oil changes, tire replacement, balancing, alignments, flushes, and tune ups.
• Performed minor engine and transmission repairs.
• Repaired varying types of steering and suspension systems.
• Started rebuilding transfer cases and differential assemblies
• Repaired heavy duty suspension, steering, and brake systems on over the road truck, trailers, and ag equipment.