Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jake Trumbo

Pinehurst,NC

Summary

Organizational skills that allow for a tidy and well-structured environment. Ability to work with other people to accomplish a goal. Responsible attitude that allows for taking accountability for one's own tasks and actions. Empathetic nature that allows for understanding the emotions and perspectives of others.

Overview

2
2
years of professional experience

Work History

Crew Member

Dairy Queen
Southern Pines, NC
10.2021 - 03.2024
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Maintained an organized work area to ensure efficient operations.
  • Restocked kitchen supplies including food products and utensils.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Served food quickly for positive guest experiences.
  • Wiped down tables and equipment, swept and refilled stock.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Drove team success by quickly completing assigned tasks.
  • Packed fast food products in approved containers, cups, and bags.
  • Organized and restocked supplies to support operations and team productivity.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Maintained safe food handling practices to prevent germ spread.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Scrubbed and polished counters to remove debris and food.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Assembled and served meals according to specific guest requirements.

Education

Associate of Science - N/A

Sandhills Community College
Pinehurst, NC

Skills

Organization

Teamwork

Empathy

Time management

Patience

Responsibility

Timeline

Crew Member

Dairy Queen
10.2021 - 03.2024

Associate of Science - N/A

Sandhills Community College

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