Jake Tubman
Easton,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eagerly seeking to maintain a full time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Successful at staying calm in stressful situations with fantastic customer service skills. Hardworking and passionate job seeker with strong organizational skills eager to serve as an asset to the team! Successful at staying calm in stressful situations with fantastic customer service skills.
Overview
5
5
years of professional experience
Work History
Technician
Koons Toyota
Easton, MD
09.2023 - 02.2024
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Hostel Manager
Wanaka Backpackers Bothy
Wanaka, Otago
02.2022 - 08.2022
- Communicated with customers to address complaints, find solutions to problems and welcome guests into facility.
- Supervised team of three front desk agents and helped to resolve issues arising during shifts.
F&B Attendant
Edge Water Resort
Wanaka, OTA
11.2021 - 01.2022
- Confirmed relevant guest information and payment methods to prevent fraud.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Server
Speights Ale House
Wanaka, OTA
02.2021 - 10.2021
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
F&B Attendant
Wither Hills Cellar Door & Restaurant
Blenheim, MBH
10.2020 - 01.2021
- Managed food resources, memorized orders and coordinated customer service.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Server/Bartender
Limoncello Restaurant And Wine Bar
St. Micheal’s, MD
02.2019 - 02.2020
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Comprehensive Italian wine knowledge
Education
Automotive Technology
Universal Technical Institute
Exton, PA04.2015
Easton High
Easton, MD06.2008
Skills
- Customer Experience
- Personnel Supervision
- Guest Services
- Leadership
- Critical Thinking
- Intermediate snowboard skills
Languages
Spanish
Limited Working
Timeline
Technician
Koons Toyota
09.2023 - 02.2024
Hostel Manager
Wanaka Backpackers Bothy
02.2022 - 08.2022
F&B Attendant
Edge Water Resort
11.2021 - 01.2022
Server
Speights Ale House
02.2021 - 10.2021
F&B Attendant
Wither Hills Cellar Door & Restaurant
10.2020 - 01.2021
Server/Bartender
Limoncello Restaurant And Wine Bar
02.2019 - 02.2020
Automotive Technology
Universal Technical Institute
Easton High