Jake Van Pelt
New Braunfels,TX
Summary
Dynamic Corporate Sales Administrator at Rush Enterprises with proven expertise in report generation and sales support. Adept at enhancing team performance through effective communication and problem-solving. Successfully streamlined processes, improving inventory management and client satisfaction. Recognized for effectiveness and reliability by the many Sales Managers who frequently reach for assistance for a variety of reasons. Regarded as a knowledgeable resource for truck specs for a variety of brands.
Overview
5
5
years of professional experience
Work History
Corporate Sales Administrator
Rush Enterprises
02.2022 - Current
- Create a number of reports for both corporate and field audiences on weekly, monthly, and quarterly frequencies.
- Manage users on multiple internal and web based applications.
- Process Federal Excise Tax Exemptions for applicable Peterbilt units.
- Create sales reports to provide greater insight of trends across our dealer network to assist with corporate level decision making in the Used Truck side of the business.
- Update truck records within our digital advertising backend application to keep listings on platforms like Truck Paper accurate.
- `Assist Sales Managers with updating truck records and providing assistance with getting dealer reimbursement receivables from various OEM's including International, Isuzu, Hino, Ford, and Peterbilt.
- Be an accessible resource for Sales Managers to reach out to to help with answering questions or assisting and/or instructing them with a variety of tasks.
Assistant Truck Sales Manager
Rush Enterprises
01.2021 - 02.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Created truck specs for Sales reps to enable them to have more time talking with customers.
- Handled receiving truck deliveries as well as staging trucks for pickup.
- Rode with sales reps to meet their customers and introduce myself as an additional resource should they require assistance.
- Created inventory reports to track the age of current inventory as well as accrued floor plan costs.
- Assisted the Service Department with writing up and parking trucks on occasion when they were overloaded.
- Managed moving New and Used trucks in inventory to keep the yard organized and trucks ready for customer pickup.
Graduate Trainee
Rush Enterprises
06.2020 - 12.2020
- Rotated through the Sales, Service, Parts, and Body Shop Departments to learn all the inner workings of the dealership.
- Delivered parts to customers as a parts delivery driver.
- Handled receiving new truck deliveries and parking them them to keep the lot organized.
- Assisted Truck Sales Reps with deliveries both onsite as well as deliveries directly to the Customer's site.
- Organized physical file records that had previously been in disarray.
- Wrote up trucks coming in for service.
- Provided updates in Service Now for trucks undergoing service.
- Picked parts for part orders in the warehouse.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned wide range of simple and complex techniques from on-the-job training.
Education
Bachelor of Science - Business Management
Florida State University
Tallahassee, FL12-2019
Skills
- Sales support
- Report generation
- Interpersonal communication
- Organizational skills
- Adaptability and Flexibility
- Product knowledge
- Teamwork
- Time management
- Reliability
- Problem-solving
- Analytical thinking
- Effective communication
Timeline
Corporate Sales Administrator
Rush Enterprises
02.2022 - Current
Assistant Truck Sales Manager
Rush Enterprises
01.2021 - 02.2022
Graduate Trainee
Rush Enterprises
06.2020 - 12.2020
Bachelor of Science - Business Management
Florida State University