Jake Von Hellens
Thomasville,GA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
years of professional experience
Work History
Salesperson
Gallatin River Guides
06.2024 - 08.2024
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Collaborated with team members to achieve overall store goals and objectives.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Increased sales, recommending products based on customer needs and preferences.
Shop Assistant
Allgood Screen Printing
08.2022 - 12.2022
- Maintained store cleanliness by restocking shelves, cleaning displays and organizing merchandise
- Maintained cleanliness and organization of back room and damaged product area
- Provided excellent customer service by assisting customers with product selection, answering inquiries and resolving complaints
Education
BACHELOR OF ARTS (B.A.) - Public Relations, With A Minor in Business
University of Colorado Boulder
Boulder, CO05.2027
Skills
- Time management
- Multitasking capabilities
- Attention to detail
- Teamwork and collaboration
- Problem-solving abilities
- Adaptability and flexibility
- Customer engagement
- Relationship building
- Sales strategy development
- Sales management
- Social selling
Timeline
Salesperson
Gallatin River Guides
06.2024 - 08.2024
Shop Assistant
Allgood Screen Printing
08.2022 - 12.2022
BACHELOR OF ARTS (B.A.) - Public Relations, With A Minor in Business
University of Colorado Boulder
Similar Profiles
Amanda HalsmerAmanda Halsmer
Server at Gallatin River LodgeServer at Gallatin River Lodge
Erin PetersenErin Petersen
Yellowstone River Guide, Summers at Rowdy's River GuidesYellowstone River Guide, Summers at Rowdy's River Guides
Austin Scharkley Sr.Austin Scharkley Sr.
Traffic/Motor Officer at Gallatin PoliceTraffic/Motor Officer at Gallatin Police