Dynamic and performance-driven business professional with high integrity, strong work ethic, and excellent leadership skills. Customer-oriented, strategic-thinking sales professional with business management and project management experience. Successful in cultivating partnerships, leading teams, retaining top accounts, and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and consultive selling. Adept at cultivating productive client relationships through positive rapport, tailored solutions, and client engagement.
Overview
10
10
years of professional experience
Work History
Outside Sales Representative - AMR/AMI Specialist
Ferguson Waterworks-Meter and Automation Group.
Dothan, AL
08.2022 - Current
Proven track record of meter system sales and customer development through consultive sales techniques.
Developed strong relationships with customers, providing consultative advice on product selection and usage.
Provide solutions to reduce non-revenue water.
Established a customer base and brand awareness in the AL market.
Researched potential clients, identified decision-makers, and developed relationships with them.
Conducted market research to identify new opportunities and develop target customer profiles.
Gathered data on competitors' products, prices, and sales techniques.
Maintained knowledge of current product offerings and pricing structures.
Generated leads through cold calling, networking events, and referrals.
Developed and implemented sales strategies to increase revenue.
Created customized presentations for prospective clients based on their needs.
Provided technical support to existing customers regarding product usage and installation.
Attended industry trade shows to promote company products and services.
Managed accounts by providing solutions that best fit the customer's needs.
Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
Prepared detailed reports on sales activities including forecasts and budgets.
Developed promotional materials such as brochures or flyers for marketing purposes.
Utilized upselling techniques to maximize revenue.
Analyzed sales performance metrics such as conversion rates, average order size.
Developed innovative presentation ideas to effectively communicate complex concepts.
Project Manager
Ferguson Waterworks-Meter and Automation Group
Tampa, FL
02.2022 - 08.2022
Direct oversight of meter installation projects.
Direct oversight and installation/maintenance of AMI projects.
Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Drafted reports summarizing progress made on projects for review by executive leadership team.
Maintained records of all documents related to each project including specifications, change orders, and invoices.
Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
Analyzed data from various sources such as network propagation study's, asset locations, to inform decision-making related to projects.
Business Manager
Douberly Enviornmental Inc.
Lakeland, FL
08.2018 - 01.2022
Provided installation and maintenance services on smart meter technology, advanced meter infrastructure and water distribution systems.
Maintained professional network of potential clients and business opportunities.
Sold services to customer base.
Created and finalized quotes to complete deals between company, vendors and customers.
Designed detailed business plans to outline finances, goals, and operations of company.
Represented integrity and professionalism in all areas of business, serving as mentor and roll model to staff.
Managed day-to-day business operations, including project management, field work and administrative duties.
Oversaw employee hiring, recruitment, and training.
Created and assigned work orders, delegated tasks and supervised work.
Kept production team moving forward for progress in daily site operations.
Strategized long-term business needs, driving customer feedback for process improvements.
Interacted with customers and vendors with utmost professionalism to solve various problems.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Obtained specifications and directed work for construction crews.
Recorded job supplies, parts, equipment and employee hours.
Owner/Operator
Florida Outdoor Adventures
Tampa, FL
11.2014 - 01.2021
Cultivated successful business culture focused on performance optimization and goal attainment.
Revitalized business plans and realigned company objectives to increase overall profits.
Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
Oversaw strategic business decision-making to develop, enhance and enforce business mission.
Analyzed and determined courses of action to align operations and revenue performance with organizational goals.
Developed business and marketing plans and prepared monthly financial reports.
Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Education
Backflow Prevention, Test, Repair And Maintenance
University Of Florida
Gainesville, FL
01.2019
Master Captains License
Adams Marine Seminars
11.2014
High School Diploma -
Zephyrhills High School
Zephyrhills, FL
Skills
Smart Meter Technology Specialist
Outside Sales
Project Management
Installation and maintenance of Advanced Meter Infrastructure
Consultative and Relationship Selling
Public Speaking and Presenting
Business Management
Employee Management
Operations
Product and service expertise
Generating Leads
Relationship Cultivation
New Business Development
Staff Training and Mentoring
Recruiting and hiring
Customer Relationship Management
Customer Retention
Marketing
Performance improvements
Financial administration
Exceptional time management skills
Sound judgment
Courteous Demeanor
Timeline
Outside Sales Representative - AMR/AMI Specialist
Ferguson Waterworks-Meter and Automation Group.
08.2022 - Current
Project Manager
Ferguson Waterworks-Meter and Automation Group
02.2022 - 08.2022
Business Manager
Douberly Enviornmental Inc.
08.2018 - 01.2022
Owner/Operator
Florida Outdoor Adventures
11.2014 - 01.2021
Backflow Prevention, Test, Repair And Maintenance
University Of Florida
Master Captains License
Adams Marine Seminars
High School Diploma -
Zephyrhills High School
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