Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

Jake Williams

Pflugerville,TX

Summary

Accomplished Produce Operations Specialist and Store Director at Albertsons, adept in supply chain optimization and fostering teamwork. Leveraged business analysis and product marketing skills to exceed targets, streamline operations, and enhance customer satisfaction. Proven track record in improving efficiency, reducing costs, and driving significant revenue growth through strategic leadership and innovative merchandising strategies.

Work History

Produce Operations Specialist

Albertsons
  • Served as a subject matter expert on company''s product line, providing valuable insights and recommendations to internal and external stakeholders.
  • Boosted revenue growth, partnering with cross-functional teams to develop and launch innovative products.
  • Contributed to continuous improvement initiatives focused on enhancing operational efficiencies across all areas of the business.
  • Spearheaded process improvements to reduce production costs without compromising quality standards.
  • Led operational initiatives to solve ongoing strategic operations challenges.
  • Facilitated smooth transitions during product phase-outs by coordinating efforts between sales, marketing, logistics, finance departments to minimize disruptions to customers.
  • Developed comprehensive training materials, increasing team proficiency in product operations procedures.
  • Improved product efficiency by streamlining operations processes and implementing new strategies.
  • Conducted thorough competitor analysis to inform strategic decision-making processes related to pricing strategies and product positioning within the market landscape.
  • Implemented rigorous quality assurance protocols, leading to reduced defect rates and increased customer satisfaction scores.
  • Optimized inventory management with regular analysis of stock levels and accurate forecasting methods.

Store Director

Albertsons
  • Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
  • Conducted regular performance evaluations for staff members, identifying areas for growth and development.
  • Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Optimized merchandising layouts based on shopper insights and market trends leading to enhanced product visibility.
  • Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
  • Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
  • Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Cultivated strong relationships with vendors, negotiating favorable terms and conditions for the store''s benefit.
  • Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
  • Managed team of 150 cashiers and floor staff.
  • Oversaw store remodels and expansions to enhance the shopping experience for customers while maximizing retail space utilization.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Organized special events within the store to drive foot traffic and increase overall revenue potential.

Education

Retail Management Certificate - Management

Cerritos College
Norwalk, CA
12.2018

Skills

  • Supply chain optimization
  • Product roadmapping
  • Business analysis
  • Product marketing
  • Sales support
  • Product management
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Shipping and receiving
  • Supplier relationship management
  • Detail-oriented
  • Relationship building
  • P&L Management
  • Hiring
  • Merchandising
  • Personnel Management

Additional Information

  • Store Director Advisory Board Member
  • We Care Chair Member
  • Albertsons Hispanic Leadership Member

Timeline

Produce Operations Specialist

Albertsons

Store Director

Albertsons

Retail Management Certificate - Management

Cerritos College
Jake Williams