Jake Woolley
Cream Ridge,NJ
Summary
Dedicated and customer-oriented retail professional with 6 years of experience at Saker ShopRite. Adept at driving sales, building customer loyalty, and providing exceptional customer service. Proven ability to manage departmental operations, train and mentor staff, and consistently meet and exceed performance targets. Seeking to leverage skills and experience to contribute to a dynamic team.
Overview
8
8
years of professional experience
Work History
Produce Associate, Store Clerk, and Customer Service Associate
Saker ShopRite
01.2017 - Current
- Oversaw daily operations of the produce department, ensuring efficient workflow and high standards of customer service
- Trained and mentored numerous associates, fostering a collaborative and productive work environment
- Resolved customer issues and complaints effectively, enhancing customer satisfaction and loyalty
- Consistently met or exceeded sales and performance targets, contributing to the overall success of the store
- Developed and implemented training programs to enhance employee skills and knowledge, leading to improved team performance
- Efficiently Managed the breakdown of produce shipments and organized the back room daily to ensure optimal inventory management and workflow.
- Recognized as Employee of the Month in July for outstanding performance and dedication.
Education
Bachelor of Science in Management, Human Resources -
Kean University
Toms River10.2024
Skills
- Customer Service Excellence
- Team Leadership and Collaboration
- Conflict Resolution
- Multitasking and Time Management
- Employee Training and Development
- Inventory Management
- Sales Strategies and Upselling
- Effective Communication
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Produce Associate, Store Clerk, and Customer Service Associate
Saker ShopRite
01.2017 - Current
Bachelor of Science in Management, Human Resources -
Kean University
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