Summary
Overview
Work History
Education
Skills
Timeline
Server
Jake Young

Jake Young

Springfield,MO

Summary

Results-driven leader with solid background in food service planning, sales and management. Hardworking, ambitious and resourceful with clear understanding of business priorities and best practices.

Overview

22
22
years of professional experience

Work History

Foodservice Director

Monarch Children's Academy
01.2006 - Current
  • Developed strategies to improve food service levels for busy facility handling sixty+ meals each day.
  • Planned operations to effectively cover needs while controlling costs and maximizing service.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Developed unique events and special promotions to drive sales.

Assistant Manager

Johnny's Pizza House
05.2003 - 12.2005
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.

Server

Bennigan's Restaurant
02.2001 - 05.2003
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

Bachelor Of Arts - Journalism, Print

Louisiana Tech University
Ruston, LA
05.2003

Skills

  • Health Code Compliance
  • Monitoring Food Preparation
  • Labor and Overhead Cost Estimation
  • Fire Safety Regulations
  • Catering Supervision
  • Disciplinary Action
  • Money Handling
  • Equipment Maintenance
  • Supply Ordering and Management
  • Maintaining Clean Work Areas
  • Front of House Management
  • Delegating Assignments and Tasks
  • Anticipating Problems
  • Menu Pricing and Writing
  • Portion Control
  • Suggestive Selling
  • Equipment Preparation
  • National School Lunch Program Understanding
  • Waste Reduction
  • Meal Planning and Preparation
  • Catering Services
  • Calm and Pleasant Demeanor
  • POS Terminal Operations
  • Teamwork and Collaboration
  • Customer Retention

Timeline

Foodservice Director

Monarch Children's Academy
01.2006 - Current

Assistant Manager

Johnny's Pizza House
05.2003 - 12.2005

Server

Bennigan's Restaurant
02.2001 - 05.2003

Bachelor Of Arts - Journalism, Print

Louisiana Tech University

Similar Profiles

CREATE PROFILE
Jake Young