Summary
Overview
Work History
Education
Skills
Timeline
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Jakeel Suggs

Memphis,TN

Summary

Dynamic Clerical Associate with proven expertise at Ontrac in enhancing operational efficiency through effective document management and customer service. A dedicated team player skilled in report preparation and adept at building relationships, I excel in fast-paced environments, ensuring timely communication and organization to support team success.

Overview

6
6
years of professional experience

Work History

Clerical Associate

Ontrac
08.2023 - 12.2024
  • Provided customer service support, addressing inquiries and resolving issues promptly.
  • Collaborated with colleagues to streamline administrative workflows and improve efficiency.
  • Developed correspondence letters, memos, and emails.
  • Edited and proofread documents for accuracy and completeness.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Input data into spreadsheets and databases.
  • Maintained inventory of office supplies, ensuring timely replenishment when needed.
  • Expedited order fulfillment processes by tracking shipments from vendors and updating purchase order statuses accordingly.

Lead

University of Memphis
04.2021 - 11.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Clerical Associate

Silver Angles
06.2019 - 06.2020
  • Assisted in managing office communications and correspondence effectively.
  • Supported data entry and document management processes to maintain organized records.
  • Coordinated scheduling of appointments and meetings for staff and clients.
  • Maintained inventory of office supplies, ensuring timely replenishment when needed.
  • Assisted in preparing reports and presentations for team meetings and projects.
  • Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
  • Expedited order fulfillment processes by tracking shipments from vendors and updating purchase order statuses accordingly.

Education

High School Diploma -

North East Prep
Memphis
05.2015

Skills

  • Report preparation
  • Expense reporting
  • Document management
  • Faxing documents
  • Microsoft office
  • Scanning documents
  • Mail sorting
  • Data entry
  • Customer service
  • Verbal and written communication
  • Dedicated team player
  • Relationship building
  • Organizing and categorizing

Timeline

Clerical Associate

Ontrac
08.2023 - 12.2024

Lead

University of Memphis
04.2021 - 11.2022

Clerical Associate

Silver Angles
06.2019 - 06.2020

High School Diploma -

North East Prep

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Jakeel Suggs