Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jakeema Saffo

Pembroke Pines,FL

Summary

Experienced, versatile and results-driven professional with a proven background in leadership, team management, and conflict resolution. Adept at fostering positive workplace cultures and ensuring effective communication. Seeking to leverage transferable skills in a new professional setting. Fluent in English with excellent verbal and written communication skills.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Correctional Corporal

Miami Dade Corrections & Rehabilitation
12.2019 - Current
  • Supervised visitation and checked visitors for proper identification and contraband.
  • Oversaw assigned court trips for jailers, maintaining security of staff and public.
  • Monitored disciplinary and medical lockups every 15 minutes.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
  • Coordinated shakedowns to locate and remove unauthorized items.
  • Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
  • Attended court hearings and provided testimony.
  • Maintained order in building and on grounds of prison.
  • Supervised and made cell assignments.
  • Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
  • Created and updated legal documents and prisoner files with charges, criminal history and medical history.
  • Directed administrative activities for recordkeeping, interactions with public, cash management, protocols and procedures.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Correctional Officer

Miami Dade County Corrections & Rehabilitation
12.2005 - 12.2019
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Coordinated activities with juvenile inmates to stimulate learning and skill development for life after incarceration.

Administrative Assistant

Target
06.2002 - 12.2005
    • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
    • Directed customer communication to appropriate department personnel.
    • Tracked and submitted employee timesheets to prepare for payroll processing.
    • Responded effectively to sensitive inquiries or complaints.
    • Composed correspondence, reports and meeting notes.
    • Organized both physical and digital files and updated reports to coordinate project materials.
    • Provided secretarial and office management support while building cooperative working relationships.
    • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
    • Monitored office equipment and scheduled repairs.
    • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
    • Delivered exceptional customer service through direct communication with clients and team members.
    • Processed financial documents, contracts, expense reports and invoices.
    • Assisted with basic accounting functions by reconciling company credit card, petty cash and expense reports.
    • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
    • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Human Resources Manager

PRECISION RESPONSE CORPORATION
06.1998 - 06.2002
  • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Provided HR consultation services to leadership and department heads.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Held exit interviews and documented information discussed with employees.
  • Compiled reports to provide management with accurate information and comply with policies and procedures.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Advised leadership, consultants and other personnel on driving HR policies, union negotiations and business strategy implementation.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Formulated corrective action plan through analysis of management feedback and consultation with employee.
  • Cultivated community relations with referral agencies to maintain strong applicant flow.
  • Encouraged open communications, promoting positive and pro-employee work environment.

Education

Some College (No Degree) - Business Administration And Management

Miami Dade College
Miami, FL

High School Diploma - History

Barbara Goleman Senior High School
Miami, Fl
06.1998

Skills

  • Computer Skills
  • People Skills
  • Training & Development
  • Relationship Building
  • Critical Thinking
  • Microsoft Office
  • Planning & Organizing
  • Organizational Skills
  • Problem Resolution
  • Active Listening
  • Team Building
  • Scheduling
  • Team Management
  • First Aid/CPR
  • Supervision & Leadership
  • Data Management
  • Conflict Resolution
  • Job Assignments
  • Rules of Conduct
  • Cash Deposit Preparation
  • Data Entry Documentation
  • Report Analysis
  • Records Management Systems
  • Excel Spreadsheets
  • Meeting Planning
  • Recordkeeping and Bookkeeping
  • Schedule Management
  • Verbal and Written Communication
  • Multitasking and Time Management
  • Employee Engagement
  • Problem-Solving
  • Internal Communications

Certification

  • F.D.L.E Certified
  • CPR/AED/First Aid CERTIFICATION Certification
  • CIT (Crisis Intervention Team) Certified

Timeline

Correctional Corporal

Miami Dade Corrections & Rehabilitation
12.2019 - Current

Correctional Officer

Miami Dade County Corrections & Rehabilitation
12.2005 - 12.2019

Administrative Assistant

Target
06.2002 - 12.2005

Human Resources Manager

PRECISION RESPONSE CORPORATION
06.1998 - 06.2002

Some College (No Degree) - Business Administration And Management

Miami Dade College

High School Diploma - History

Barbara Goleman Senior High School

Similar Profiles

CREATE PROFILE
Jakeema Saffo