Jake Fay
Summary
Dedicated sales professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Director of Enterprise Sales (SaaS)
Infillion, Inc. (formerly Gimbal)
10.2019 - Current
- Primary KPIs include new customer acquisition, annual recurring revenue (ARR), and growth of location data panel
- Responsible for closing 100+ net new enterprise accounts (including Live Nation, Caesars Sportsbook, J.Crew, U-Haul, Belk, Six Flags Entertainment, U.S. Soccer)
- Secured key partnerships with Alkami, Airship, Braze, and SIDEARM Sports that contributed to the company's overall growth strategy and market reach.
- Closed accounts currently generating over $2,000,000 per year in ARR
- Sold additional $1,000,000+ in hardware
- Outperformed sales quotas in 95% of quarters
- Exceeded goals for number of meetings and outbound email in 100% of quarters
- Manage Business Development Representative to create and execute outbound lead generation efforts
- Manage complex sales cycle across a variety of personas in C-suite, marketing, innovation, and engineering
- Utilize Salesforce to create and manage lead flow and pipeline
- Daily interaction with Client Strategy, Product Management, Marketing, and Business Intelligence teams to develop and grow Infillion's location tech and position in the market
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Senior Sales Manager
William Raveis Real Estate
01.2013 - 10.2019
- Managed 65 sales associates, 2 Loan Officers, 2 Insurance Representatives, & 2 Administrative Managers across the Darien and Rowayton offices
- Oversaw all independent contractor sales associates and supervise staff associated with the offices
- Met or exceeded management goals annually - based on 7 different metrics
- Expanded annual branch listing volume by 160%
- Tripled local market share by increasing closed dollar volume by 88% - Increased Company dollar volume by 56% and increased closed units by 81%
- Effectively managed agents' social media (Facebook, Instagram, LinkedIn), and digital marketing efforts through Adwerx, Moxiworks, Rezora, Deluxe Marketing, and Constant Contact
- Successfully recruited and hired 48 sales associates for branch offices
- Sold over $75,000,000 in Connecticut real estate while managing offices
- Review and evaluate monthly P&L statements to track office performance
- Continually enhanced the skill level and professionalism of sales associates through regular and effective training and workshops on marketing tools, our CRM (Moxiworks Engage), evolving technologies such as SkySlope, social media and sales techniques
- Collaborated with sales agents on strategic planning and marketing along with setting and meeting goals
- Certified Coach and Mentor through 'Mike Staver Training Program'
- Collaborated closely with marketing teams to develop targeted direct mail campaigns that drove significant increases in qualified leads and overall sales performance.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Led sales associates and staff in activities that produced revenues and profits commensurate with office size, market potential, and budget goals
- Supervised to confirm that all activities of the sales associates and staff are performed in accordance to applicable federal, state, and local laws
- Ensured proper handling of all trust monies received through the regional offices to protect the interests of the company and the public
Associate Sales Manager
William Raveis Real Estate
08.2012 - 01.2013
- Helped Sales Manager and office achieve the #2 ranking in closed sales volume in entire Company (130+ offices)
- Met and exceeded Company dollar, mortgage, and recruiting goals
- Held weekly technology and sales training classes for agents
- Assisted sales agents in daily problem solving, negotiations, marketing, and prospecting for new business
- Prospected for, and successfully recruited, new and experienced sales associates
Sales Associate
Sotheby's International Realty
02.2008 - 08.2012
- Sold over $50,000,000 in Manhattan real estate
- Top 5% Sales Associates at NRT nationwide for 2011
- Successfully marketed listings both locally and globally through direct mail, digital marketing, open houses, social media, and relationships in broker community
- Provided clients with detailed Competitive Market Analysis and market data specific to their respective neighborhoods - strong focus on market knowledge and customer service
- Analyzed and prepared condo and co-op specific board packages
- Built relationships with customers to encourage repeat business.
U.S Equity Trader
Churchill Capital USA, Inc
03.2008 - 10.2009
- Execution and sales trader for research boutique focused on merger arbitrage, event driven, and special situations
- Experienced in trading risk arbitrage, pair trades, and stubs as well as traditional long/short strategies
- Traded an average of 2 million shares per day for numerous accounts such as HBK, Old Lane, Westchester, Stark, DE Shaw, Allen and Co, among others
NYSE Floor Equity Sales and Trading-Risk Arbitrage Focus
Cuttone and Company, Inc.
03.2003 - 02.2008
- Accountable for organizing and analyzing morning research and making sales calls to create order flow
- Covered over 30 accounts, both buy-side and sell-side, on a daily basis
- Maintained strong working relationships with buy-side counterparts, enhancing overall market intelligence and trade flow information exchange.
- Flexible team player who excelled at relationship building in fast-paced environment
- Relayed market data and order status, helping traders make split second decisions
- Generated an average of $300,000 per month in business, and responsible for almost 20% of the yearly revenue for Cuttone & Co
- Increased client satisfaction by providing timely and accurate market insights.
Sales Representative
Lightship Telecom
01.2002 - 03.2003
- Sold voice and data services to small and medium sized businesses
- Met monthly sales quotas and activity levels on consistent basis
- Closed an average of 2 transactions per week - #1 salesperson in Waltham office in 2002
- Expanded customer base through cold calling, networking, and relationship building.
- Made a minimum of 100 cold calls per day
- Created and presented solutions for client needs
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Education
Bachelor of Arts - Economics
Wesleyan University
Middletown, CT05.2000
The Taft School
Watertown, CT01.1996
Skills
- Relationship building
- Verbal and written communication
- Decision-making
- People management
- Strategies and goals
- Business planning
- Negotiation
- Charismatic leader
- Partnerships and alliances
- Coaching and mentoring
- Teamwork and collaboration
- Business development
Certification
- Winning by Design: Sales Mastership Level I
- Real Estate Licenses: Connecticut & South Carolina (Licensed Salesperson)
Affiliations
- National Association of Realtors
Community Service
- Damon Runyon Cancer Research Foundation
- Carolina Park Elementary School - Basketball Coach
- Young Children's Charities
- Fairfield Preparatory School - Assistant Football Coach
- NFL Alumni Association - Connecticut Chapter
- Darien Youth Football
Timeline
Director of Enterprise Sales (SaaS)
Infillion, Inc. (formerly Gimbal)
10.2019 - Current
Senior Sales Manager
William Raveis Real Estate
01.2013 - 10.2019
Associate Sales Manager
William Raveis Real Estate
08.2012 - 01.2013
U.S Equity Trader
Churchill Capital USA, Inc
03.2008 - 10.2009
Sales Associate
Sotheby's International Realty
02.2008 - 08.2012
NYSE Floor Equity Sales and Trading-Risk Arbitrage Focus
Cuttone and Company, Inc.
03.2003 - 02.2008
Sales Representative
Lightship Telecom
01.2002 - 03.2003
Bachelor of Arts - Economics
Wesleyan University
The Taft School
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