Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jakeim Majette

Jakeim Majette

Newport News,VA

Summary

Dynamic and results-oriented professional with a proven track record at Computer Associates, where I enhanced customer satisfaction through efficient computer repair services. Expert in diagnostics and software updates, I blend technical prowess with exceptional teamwork and collaboration skills. Demonstrated ability to learn quickly and lead teams, ensuring quality control and prioritizing work effectively.

Overview

4
4
years of professional experience
2
2
Certification

Work History

Amazon Fulfillment Associate

Fulfillment Associates
08.2024 - 02.2025

i works in a warehouse and was responsible for various tasks that help ensure the timely and efficient processing, packing, and shipping of customer orders.

Computer Repair Technician

Computer Associates
03.2024 - 07.2024
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Enhanced customer satisfaction by providing timely and efficient computer repair services.
  • Updated and installed new software on desktop and laptop computers to maintain latest technology.
  • Assisted customers with the setup of new devices and provided guidance on proper usage and maintenance techniques.
  • Reduced downtime for clients by diagnosing and resolving hardware and software issues promptly.
  • Maximized productivity through expert time management skills, allowing for multiple concurrent repairs without sacrificing quality of workmanship.
  • Provided remote technical support for customers, resolving issues without the need for in-person visits.
  • Isolated and mitigated damage to multi-system architectures following malware infections, reducing financial impact.

Cookout Restaurants

Cook
07.2023 - 01.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • I Cooked the food and wrapped them fast paced

Education

Diploma - Social Studies Education

Phoebus High School
Hampton, VA
06.2024

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Product packaging
  • Team leadership
  • Customer service
  • Flexible schedule
  • Time management
  • Work prioritization
  • Quality control

Certification

PTCB Certification

Food Handler Certification

ServSafe

Timeline

Amazon Fulfillment Associate

Fulfillment Associates
08.2024 - 02.2025

Computer Repair Technician

Computer Associates
03.2024 - 07.2024

Cookout Restaurants

Cook
07.2023 - 01.2024

Diploma - Social Studies Education

Phoebus High School
Jakeim Majette