Jakeisha Meadows
Las Vegas,NV
Summary
Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. used to building lasting client relationships. Seeking the opportunity to boost a company's success through attention to detail and the drive for excellence. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Medicine for Behavior and Industry
Las Vegas, NV
03.2024 - Current
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
Medical Assistant
Omni Family Health
Bakersfield, CA
05.2022 - 03.2024
- Contacted medical facilities to schedule patients for admission.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Classified Substitute
Panama Buena Vista School District
Bakersfield, CA
08.2019 - 03.2024
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Handled confidential documents in an organized fashion according to established protocol.
- Provided secretarial and office management support while building cooperative working relationships.
Care Provider
In Home Supportive Services
Bakersfield, CA
11.2017 - 03.2024
- Provided personal care and companionship to elderly clients in their homes.
- Monitored vital signs such as blood pressure, pulse rate, temperature and respiration when necessary.
- Maintained accurate records of client progress notes regarding physical condition, medication administration and overall well-being.
House Manager
Wendall Youth Homes
Bakersfield, CA
02.2022 - 07.2023
- Organized and maintained household inventory records, including supplies and equipment.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
Education
Associate of Science - Sociology
Bakersfield College
Bakersfield, CA05-2023
Skills
- Data Entry
- Patient Assessments
- Case Management
- Compassionate
- Quick problem solver
- Patient Relations
- Prioritization
- Client Coaching
Accomplishments
- Rookie of the Year
Timeline
Medical Assistant
Medicine for Behavior and Industry
03.2024 - Current
Medical Assistant
Omni Family Health
05.2022 - 03.2024
House Manager
Wendall Youth Homes
02.2022 - 07.2023
Classified Substitute
Panama Buena Vista School District
08.2019 - 03.2024
Care Provider
In Home Supportive Services
11.2017 - 03.2024
Associate of Science - Sociology
Bakersfield College